Resolution problem

Bug #1357499 reported by LeiseWolke
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Low
Unassigned

Bug Description

My english is not very fluently , but I will try to explain the problem. After download my computer have a problöem with the resolution, only vesa is possible. And other problems with xorg

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-33.58-generic 3.13.11.4
Uname: Linux 3.13.0-33-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.14.1-0ubuntu3.3
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Fri Aug 15 19:49:58 2014
DistUpgraded: 2014-08-12 12:26:05,268 DEBUG enabling apt cron job
DistroCodename: trusty
DistroVariant: ubuntu
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] RS780L [Radeon 3000] [1002:9616] (prog-if 00 [VGA controller])
   Subsystem: ASUSTeK Computer Inc. Device [1043:8388]
InstallationDate: Installed on 2011-09-12 (1067 days ago)
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
MachineType: System manufacturer System Product Name
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-33-generic root=UUID=f5461027-aecc-44d2-95ef-b959bcc72b3d ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: Upgraded to trusty on 2014-08-12 (3 days ago)
dmi.bios.date: 08/11/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0411
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: M5A78L-M/USB3
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0411:bd08/11/2011:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM5A78L-M/USB3:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Fri Aug 15 19:14:09 2014
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.15.1-0ubuntu2
xserver.video_driver: radeon

Revision history for this message
LeiseWolke (w-tiedemann) wrote :
summary: - Upgrade 12.04- 14.04
+ Resolution problem
Revision history for this message
LeiseWolke (w-tiedemann) wrote :

Since the update of the version 1204 to version 14.4 I have on the right and left of the screen a 4 cm wide margin , although the setting is 1600 x 1200 .
Maybe this hint helps in troubleshooting .

Revision history for this message
penalvch (penalvch) wrote :

LeiseWolke, thank you for reporting this and helping make Ubuntu better. As per http://www.asus.com/Motherboards/M5A78LMUSB3/HelpDesk_Download/ an update to your computer's buggy and outdated BIOS is available (2001). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then please mark this report Status New.

Thank you for your understanding.

tags: added: bios-outdated-2001
Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
LeiseWolke (w-tiedemann) wrote :

Hello Christopher,
with people from the LUG Balista we have solved the problem. My Monitor ! (16:9) settings are misaligned during the Update from 12.04 to 14.04. In the LUG we have only 4:3 Monitor, so the problem was not reproducible. After more than three times in the LUG come a friend to my home and we look together to rectify the fault. At least he said look at the Setting at your monitor. And so we found the solution. My friend do not now, why this problem was. But now my monitor works normal.
Thank you for help.
Wolfgang

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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