[HP Pavilion dv6-6150ej] Ubuntu 14.04 fails to suspend and display does not turn back on resume from suspend

Bug #1355134 reported by Yaron Artzi
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Problem description: When trying to suspend Ubuntu and closing the lid, the computer stays on and doesn't suspend. When opening the lid and trying to resume Ubuntu (i.e. by moving the mouse), the display stays black and the computer doesn't seem to respond.
This problem does not occur on every suspend (most of them succeed without problem). It only happens every once in a while.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-32-generic 3.13.0-32.57
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: yaron 2364 F.... pulseaudio
CurrentDesktop: Unity
Date: Mon Aug 11 14:13:15 2014
MachineType: Hewlett-Packard HP Pavilion dv6 Notebook PC
ProcFB:
 0 inteldrmfb
 1 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic root=UUID=44C4B04CC4B041CA loop=/hostname/disks/root.disk rw
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-32-generic N/A
 linux-backports-modules-3.13.0-32-generic N/A
 linux-firmware 1.127.5
SourcePackage: linux
UpgradeStatus: Upgraded to trusty on 2014-07-24 (18 days ago)
dmi.bios.date: 10/05/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.1B
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 1656
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 10.31
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.1B:bd10/05/2011:svnHewlett-Packard:pnHPPaviliondv6NotebookPC:pvr0595100000244710000020100:rvnHewlett-Packard:rn1656:rvr10.31:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion dv6 Notebook PC
dmi.product.version: 0595100000244710000020100
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Yaron Artzi (yaron160) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Yaron Artzi, thank you for reporting this and helping make Ubuntu better. Could you please test the latest upstream kernel available from the very top line at the top of the page (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested exactly shown as:
kernel-fixed-upstream-3.16

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

tags: added: latest-bios-f.1b
Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Yaron Artzi (yaron160) wrote :

I'm not sure to what mainline kernel you are referring. Do you mean to this?: http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.12.26-trusty/

Revision history for this message
penalvch (penalvch) wrote :

Yaron Artzi, the one all the way at the top is http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.16-utopic/ .

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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