[Nokia Booklet 3G] Fresh install of Lubuntu 14.04.1 will not return from suspend

Bug #1351966 reported by TEN
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

After closing the lid, causing a suspend, and reopen all I see is a blank screen, with associated data loss due to required hard reboot.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-32-generic 3.13.0-32.57
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic i686
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: user 1501 F.... lxpanel
CRDA: Error: [Errno 2] No such file or directory: 'iw'
CurrentDesktop: LXDE
Date: Sun Aug 3 20:13:22 2014
HibernationDevice: RESUME=UUID=85e12fa3-8502-4b95-ad0a-067f59b08e36
InstallationDate: Installed on 2014-08-03 (0 days ago)
InstallationMedia: Lubuntu 14.04.1 LTS "Trusty Tahr" - Release i386 (20140722.2)
MachineType: Nokia Nokia Booklet 3G
ProcFB: 0 psbdrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic root=UUID=85e5e6bc-f8c4-4b0e-a101-a1698e8f670c ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-32-generic N/A
 linux-backports-modules-3.13.0-32-generic N/A
 linux-firmware 1.127.5
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/05/2010
dmi.bios.vendor: Nokia
dmi.bios.version: 2.00.T01
dmi.board.name: NYU00
dmi.board.vendor: Nokia
dmi.board.version: REFERENCE
dmi.chassis.asset.tag: *
dmi.chassis.type: 8
dmi.chassis.vendor: Nokia
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnNokia:bvr2.00.T01:bd03/05/2010:svnNokia:pnNokiaBooklet3G:pvr00000000000000000000000000000040:rvnNokia:rnNYU00:rvrREFERENCE:cvnNokia:ct8:cvrN/A:
dmi.product.name: Nokia Booklet 3G
dmi.product.version: 00000000000000000000000000000040
dmi.sys.vendor: Nokia

Revision history for this message
TEN (launchpad-20-ten) wrote :
description: updated
description: updated
TEN (launchpad-20-ten)
summary: - Nokia Booklet 3G (fresh install of Lubuntu 14.04.1) also not returning
- from suspend on Nokia Booklet 3G, Intel GMA500 GPU
+ Fresh install of Lubuntu 14.04.1 will not return from suspend on Nokia
+ Booklet 3G, Intel GMA500 GPU
Revision history for this message
penalvch (penalvch) wrote :

TEN, thank you for reporting this and helping make Ubuntu better. Could you please test the latest upstream kernel available from the very top line at the top of the page (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-3.16-rc7

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

description: updated
tags: added: latest-bios-2.00
summary: - Fresh install of Lubuntu 14.04.1 will not return from suspend on Nokia
- Booklet 3G, Intel GMA500 GPU
+ [Nokia Booklet 3G] Fresh install of Lubuntu 14.04.1 will not return from
+ suspend
Changed in linux (Ubuntu):
importance: Undecided → Medium
status: New → Incomplete
Revision history for this message
TEN (launchpad-20-ten) wrote :

You certainly realize that this is an impossible feat for most people to even DARE TO pull off without a dedicated test system.

Upstream testing as things stand is beyond Rocket Science for in the latter one would have at least a trajectory. ;-} Getting fixed at some point in a higher kernel (far beyond what the LTS will ever see) helps only temporarily if the issues (with references to related bugs removed) keep regressing - and mostly remain undetected as the bug reporting pop-up at reboot does not actually send out anything through Firefox.

Please specify in all of these cases what you understand to be "the very top line at the top of the page (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds", or better yet, the respective wget&dpkg commands (this not even being possible from a standard repository through the default synaptic or apt?!):

Actually the top line out of http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D - i.e. the following as su/root ?

cd /usr/local;mkdir v3.16-rc7-utopic;cd v3.16-rc7-utopic;wget http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.16-rc7-utopic/linux-headers-3.16.0-031600rc7-generic_3.16.0-031600rc7.201407271635_i386.deb;wget http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.16-rc7-utopic/linux-headers-3.16.0-031600rc7_3.16.0-031600rc7.201407271635_all.deb;http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.16-rc7-utopic/linux-image-3.16.0-031600rc7-generic_3.16.0-031600rc7.201407271635_i386.deb;sudo dpkg -i *.deb;reboot

Revision history for this message
TEN (launchpad-20-ten) wrote :

sudo bash around it all, since under Ubuntu in the words of Connor "there is no root but the one we make for ourselves" (and wget repeated before the last URL of course).

To no avail anyway (while suspend worked under e.g. JoliOS 1.2):
1. Screen stays black after reopening the lid.
2- Machine will blink it's "crescent moon" sleep-mode LED but won't wake on any keypress (including power button) after being sent into Suspend via the bottom-right taskbar entry.

Hibernate also has a menu entry but returns immediately to the LightDM(?) logon prompt, just like under the standard kernel.

Revision history for this message
TEN (launchpad-20-ten) wrote :

2. Machine will blink its ... <sigh> getting late

TEN (launchpad-20-ten)
tags: added: kernel-bug-exists-upstream kernel-bug-exists-upstream-3.16-rc7
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

TEN, thank you for performing the requested information. Could you please provide the missing information from https://wiki.ubuntu.com/DebuggingKernelSuspend ?

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
TEN (launchpad-20-ten) wrote :

Before that (as I do need some usable system every once in a while), installed the year-old elementaryOS.org Luna as a lightweight Ubuntu 12.04 LTS derivative.

Had to use both https://wiki.ubuntu.com/HardwareSupportComponentsVideoCardsPoulsbo/#Option_1_-_console.3Dtty1 and https://wiki.ubuntu.com/HardwareSupportComponentsVideoCardsPoulsbo/#Fix_suspend to avoid distorted video on boot & resume, but other than that things do work (including lid switch) on that older LTS.

May return to Lubuntu 14.04.1 LTS for further testing soon if a plan is in place indeed to actually debug these issues (rather than additionally setting the hoops on fire, once anyone actually volunteered to jump through them ;)).

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
E. Sakari (e.sakari) wrote :

This bug is still alive in 14.10, kernel version 3.16.0-24-generic.

Revision history for this message
penalvch (penalvch) wrote :

Esa Mehtätalo, thank you for your comment. So your hardware and problem may be tracked, could you please file a new report with Ubuntu by executing the following in a terminal while booted into the default Ubuntu kernel (not a mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
https://wiki.ubuntu.com/Kernel/Policies/DuplicateBugs
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

As well, please do not announce in this report you created a new bug report.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

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