Install problem Brother-DCP 7065DN

[David Oxland]

While working through the printer install process
 The printer was found and correctly identified as DCP-7065DN
 However the list of drivers offered did not include this and recommended driver DCP-7045N which did not work.
 Experimenting with choosing and finally choosing DCP-8065DN did work and the printer functions properly just blind luck.
 What I expected was to be offered the correct driver by name.
This may be an error in naming or transcription; not sure.
Very frustrating, to be sure and took a fair amount of work to find the right driver.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: cups 1.7.2-0ubuntu1.1
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CurrentDesktop: Unity
Date: Fri Aug 1 02:14:11 2014
InstallationDate: Installed on 2014-06-01 (60 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
Lpstat: device for Brother-DCP-7065DN: dnssd://Brother%20DCP-7065DN._pdl-datastream._tcp.local/
MachineType: LENOVO 10117
Papersize: letter
PpdFiles: Brother-DCP-7065DN: Brother DCP8065DN for CUPS
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic root=UUID=f4e792d4-f621-4310-bd0f-99182ad4edcd ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/05/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: I7KT31AUS
dmi.board.vendor: LENOVO
dmi.board.version: 31900058 STD
dmi.chassis.type: 3
dmi.chassis.vendor: LENOVO
dmi.modalias: dmi:bvnLENOVO:bvrI7KT31AUS:bd11/05/2013:svnLENOVO:pn10117:pvrLenovoH535:rvnLENOVO:rn:rvr31900058STD:cvnLENOVO:ct3:cvr:
dmi.product.name: 10117
dmi.product.version: Lenovo H535
dmi.sys.vendor: LENOVO

[Ubuntu Foundations Team Bug Bot (crichton)]

The attachment "shows printer with different driver chosen that does work" seems to be a patch. If it isn't, please remove the "patch" flag from the attachment, remove the "patch" tag, and if you are a member of the ~ubuntu-reviewers, unsubscribe the team.

[This is an automated message performed by a Launchpad user owned by ~brian-murray, for any issues please contact him.]

[David Oxland (doxland)]

~brian-murray
Sorry I don't know how to remove the patch.
I had attached that screenshot because it was a fix for me. and has been with two different machines.
The problem is genuine and valid.
I am not a member of the ~ubuntu-reviewers team.

[Pascal De Vuyst (pascal-devuyst)]

DCP-7065DN is a host based printer, this printer uses a proprietary format for the job data and therefore the only free software driver for it is the "brlaser" driver: http://www.openprinting.org/printer/Brother/Brother-DCP-7065DN
Ubuntu includes only free software printer drivers. Where did you get the DCP-8065DN ppd, can you attach it to this bug report?

[David Oxland (doxland)]

Pascal
in answer to : Where did you get the DCP-8065DN ppd? I just choose the driver from the CUPS menu during the install process by trial and error with lots of others because the offered/recommended 7045 driver did not work.
I don't know how to direct or answer you further.
While the 7065 was correctly identified as in the screenshot it was not offered in the list of drivers .
 Is it possible that the 8065 was mislabelled, and was actually the correct offering?
Also, now that the printer is working should I install the "brlaser" driver?
The reason for filing a bug is that there must be others in the community struggling with the same problem.

[David Oxland (doxland)]

Brlaser driver installed and printer install offered 7065 chosen and working successfully.
Thanks for your direction
This was a learning experience for me.
David Oxland

[David Oxland (doxland)]

Update;
Remarkably
This this printer is networked via router the driver became available as a choice on both computers. tested and used successfully.
Thanks again.

[Pascal De Vuyst (pascal-devuyst)]

Nice to hear that, brlaser is already packaged for the next Ubuntu release 14.10 (utopic).
I have filed a bug report to install printer-driver-brlaser package by default in a desktop environment to get it automatically set up in the future, closing as a duplicate.

[Pascal De Vuyst (pascal-devuyst)]

See LP: #1355136

[David Oxland (doxland)]

Excellent and thanks again.
Makes it a pleasure to be part of the bug report system and see it in action.