[ASUS AM1M-A] suspend/resume failure

Bug #1350943 reported by sn99520
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

When I suspen PC it never resumes.

ProblemType: KernelOops
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-6-generic 3.16.0-6.11
ProcVersionSignature: Ubuntu 3.16.0-6.11-generic 3.16.0-rc7
Uname: Linux 3.16.0-6-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.14.5-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: steve 2456 F.... pulseaudio
 /dev/snd/controlC2: steve 2456 F.... pulseaudio
 /dev/snd/controlC0: steve 2456 F.... pulseaudio
Date: Thu Jul 31 18:49:21 2014
DuplicateSignature: suspend/resume:ASUS All Series:0702
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=7cfe0217-dcf3-47f0-a0f5-dbca0209bd41
InstallationDate: Installed on 2014-07-13 (18 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20140520)
InterpreterPath: /usr/bin/python3.4
IwConfig:
 eth0 no wireless extensions.

 lo no wireless extensions.
MachineType: ASUS All Series
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-6-generic.efi.signed root=UUID=6abc1ba3-5b17-404f-a4d7-562829e4d2b5 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-6-generic N/A
 linux-backports-modules-3.16.0-6-generic N/A
 linux-firmware 1.132
RfKill:

SourcePackage: linux
Title: [ASUS All Series] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 06/25/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0702
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: AM1M-A
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0702:bd06/25/2014:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnAM1M-A:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: All Series
dmi.product.version: System Version
dmi.sys.vendor: ASUS

Revision history for this message
sn99520 (novak-stefan) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
tags: removed: need-duplicate-check
Revision history for this message
penalvch (penalvch) wrote : Re: [ASUS All Series] suspend/resume failure

sn99520, could you please test the latest upstream kernel available from the very top line at the top of the page (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-3.16-rc7

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

tags: added: bios-outdated-0702
Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
summary: - [ASUS All Series] suspend/resume failure
+ [ASUS AM1M-A] suspend/resume failure
Changed in linux (Ubuntu):
importance: Low → Medium
Revision history for this message
sn99520 (novak-stefan) wrote :

Even with newest upstream kernel problem with suspend/resume persists. System after resume is unusable - just black screen with one white underscore. I can not ssh to system.

tags: added: kernel-bug-exists-upstream kernel-bug-exists-upstream-3.16.0-031600rc7-generic
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

sn99520, did this problem not occur in a release prior to Utopic?

tags: added: kernel-bug-exists-upstream-3.16-rc7
removed: kernel-bug-exists-upstream-3.16.0-031600rc7-generic
tags: added: latest-bios-0702
removed: bios-outdated-0702
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
sn99520 (novak-stefan) wrote :

This is new PC (AMD AM1 patform) and I've read at phoronix.com that best is Linux 3.14+ and Mesa 10.2+ (very latest code) so I've choosed 14.10 from beginning. I haven't tried different version. Everything works just fine, except suspend.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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