package fglrx (not installed) failed to install/upgrade: subprocesso novo script pre-installation retornou erro do status de saída 1

Bug #1350104 reported by J. FIlipe Fernandes
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
fglrx-installer (Ubuntu)
Invalid
Low
Unassigned

Bug Description

ATI HD7700

ProblemType: Package
DistroRelease: Ubuntu 14.04
Package: fglrx (not installed)
ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
Uname: Linux 3.13.0-29-generic x86_64
.tmp.unity.support.test.1:

ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
Date: Tue Jul 29 23:33:49 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
DuplicateSignature: package:fglrx:(not installed):subprocesso novo script pre-installation retornou erro do status de saída 1
ErrorMessage: subprocesso novo script pre-installation retornou erro do status de saída 1
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] Cape Verde LE [Radeon HD 7730/8730] [1002:6837] (prog-if 00 [VGA controller])
   Subsystem: PC Partner Limited / Sapphire Technology Device [174b:e228]
InstallationDate: Installed on 2014-05-04 (86 days ago)
InstallationMedia: Ubuntu-GNOME 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M.
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic root=UUID=84cace65-29f4-460e-9779-81024b402167 ro nomodeset quiet splash vt.handoff=7
SourcePackage: fglrx-installer
Title: package fglrx (not installed) failed to install/upgrade: subprocesso novo script pre-installation retornou erro do status de saída 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/05/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: FC
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: 990FXA-UD3
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrFC:bd02/05/2013:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rn990FXA-UD3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Tue Jul 29 23:48:30 2014
xserver.configfile: default
xserver.devices:

xserver.errors:
 open /dev/dri/card0: No such file or directory
 fglrx(0): atiddxDriScreenInit failed. Probably kernel module missing or incompatible.
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.15.1-0ubuntu2
xserver.video_driver: fglrx

Revision history for this message
J. FIlipe Fernandes (filmfer-h) wrote :
Revision history for this message
Seth Arnold (seth-arnold) wrote : Bug is not a security issue

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.

information type: Private Security → Public
tags: removed: need-duplicate-check
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Reviewing your dmesg attachment in this bug report it seems that there is a problem with your hardware. I recommend performing a back up and then investigating the situation. Measures you might take include checking cable connections and using software tools to investigate the health of your hardware. In the event that is is not in fact an error with your hardware please set the bug's status back to New. Thanks and good luck!

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: hardware-error
Changed in fglrx-installer (Ubuntu):
importance: Undecided → Low
status: New → Invalid
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