Non-existent display detected using nouveau driver (Samsung Laptop Nvidia GeForce GT 520M) (Ubuntu 14.04.01)

Bug #1349121 reported by Morten Frisch
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Low
Unassigned

Bug Description

Samsung NP300V3A (Laptop) | Nvidia GF119M [GeForce GT 520M] | Ubuntu 14.04.01 LTS

Xorg 1:7.7+1ubuntu8 | ubuntu-drivers-common 1:0.2.91.5 | xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2

Unexpected 'ghost' display appears in settings when no extra display is connected.

There is a non-existing display detected, known as "Unknown Display". The bug is all in all very similar, if not a duplicate, of bug #1296020. However, as I am using Nouveau rather than Nvidia-331 and have different hardware, I thought it better to make a new report. The bug renders GDM impossible to use while Lightdm works. When logging in to Gnome Shell, the screen goes black from time to time (upon loading the shell), this I can solve by using the laptop hardware keys for switching video output.

I tried the proprietary drivers and the fix committed to trusty-proposed due to bug #1296020 (ubuntu-drivers-common 1:0.2.91.6) with no avail. It seems that whatever solved the issue for a non-existing display for Nvidia-331 users is not causing the problem for those who are using Nouveau.

My 'xrandr -q' output
Screen 0: minimum 320 x 200, current 2390 x 768, maximum 32767 x 32767
LVDS1 connected primary 1366x768+0+0 (normal left inverted right x axis y axis) 293mm x 165mm
   1366x768 60.0*+
   1360x768 59.8 60.0
   1024x768 60.0
   800x600 60.3 56.2
   640x480 59.9
VGA1 disconnected (normal left inverted right x axis y axis)
HDMI1 disconnected (normal left inverted right x axis y axis)
DP1 disconnected (normal left inverted right x axis y axis)
VIRTUAL1 disconnected (normal left inverted right x axis y axis)
VGA-1-2 connected 1024x768+1366+0 0mm x 0mm
   1024x768 60.0*
   800x600 60.3 56.2
   848x480 60.0
   640x480 59.9
  1024x768 (0x43) 65.0MHz
        h: width 1024 start 1048 end 1184 total 1344 skew 0 clock 48.4KHz
        v: height 768 start 771 end 777 total 806 clock 60.0Hz
  800x600 (0x44) 40.0MHz
        h: width 800 start 840 end 968 total 1056 skew 0 clock 37.9KHz
        v: height 600 start 601 end 605 total 628 clock 60.3Hz
  800x600 (0x45) 36.0MHz
        h: width 800 start 824 end 896 total 1024 skew 0 clock 35.2KHz
        v: height 600 start 601 end 603 total 625 clock 56.2Hz

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: GNOME
Date: Sun Jul 27 16:07:03 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
DkmsStatus: bbswitch, 0.7, 3.13.0-32-generic, x86_64: installed
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0116] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Samsung Electronics Co Ltd Device [144d:c0b6]
   Subsystem: Samsung Electronics Co Ltd Device [144d:c0b6]
InstallationDate: Installed on 2014-07-26 (1 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
Lsusb:
 Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
 Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 001 Device 003: ID 2232:1008
 Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: SAMSUNG ELECTRONICS CO., LTD. 300V3A/300V4A/300V5A/200A4B/200A5B
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-32-generic root=/dev/mapper/ubuntu--vg-root ro video=VGA-0:d quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/02/2011
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: 04FI
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 300V3A/300V4A/300V5A/200A4B/200A5B
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: FAB1
dmi.chassis.asset.tag: Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr04FI:bd09/02/2011:svnSAMSUNGELECTRONICSCO.,LTD.:pn300V3A/300V4A/300V5A/200A4B/200A5B:pvr0.1:rvnSAMSUNGELECTRONICSCO.,LTD.:rn300V3A/300V4A/300V5A/200A4B/200A5B:rvrFAB1:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
dmi.product.name: 300V3A/300V4A/300V5A/200A4B/200A5B
dmi.product.version: 0.1
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Sun Jul 27 16:05:09 2014
xserver.configfile: default
xserver.errors:
 Failed to load module "nvidia" (module does not exist, 0)
 Failed to load module "nvidia" (module does not exist, 0)
 NOUVEAU(G0): [XvMC] Failed to initialize extension.
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 13141
 vendor SEC
xserver.version: 2:1.15.1-0ubuntu2

Revision history for this message
Morten Frisch (fmfrisch) wrote :
description: updated
Morten Frisch (fmfrisch)
summary: - Non-existent display detected using nouveau driver
+ Non-existent display detected using nouveau driver (Samsung Laptop
+ Nvidia GeForce GT 520M) (Ubuntu 14.04.01)
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xorg (Ubuntu):
status: New → Confirmed
Revision history for this message
Lévai Marcell (octolith) wrote :

Affects me too. Dell N5110 (15R) with Optimus (Intel HD3000 + Nvidia GT525m).

I was affected by bug #1296020 too, but the proposed fix for the worked for me with that.

Revision history for this message
Morten Frisch (fmfrisch) wrote :

I have since solved my issue by purging and reinstalling nouveau together with bumblebee. (http://www.bumblebee-project.org/install.html) My laptop was also, in addition to having the display issue, running abnormally hot since I installed 14.04. Bumblebee solved both issues in one go. How or why, I have no idea though.

Revision history for this message
Lévai Marcell (octolith) wrote :

@Morten

So are you using bumblebee with nouveau or the nvidia driver? (If you installed bumblebee with the default settings, it might have downloaded some version of the nvidia driver, as far as i know)

Revision history for this message
Morten Frisch (fmfrisch) wrote :

I'll have to admit that I was a bit confused in the end there after all purging, reinstalling and installing. Checked my gpu-manager log now and it says that neither nouveau nor nvidia are loaded. Just Intel. In the jockey or 'additional drivers' interface it says nouveau. As I understand it there is no xorg.conf file like there was in the good old days where the driver to use is specified. Seems the situation is all but clear at the moment.

Revision history for this message
Morten Frisch (fmfrisch) wrote :

Seems the bumblebee package doesn't have any driver specific dependencies. The Nvidia package is purged and completely out of my system though.

Revision history for this message
penalvch (penalvch) wrote :

Morten Frisch, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal as it will automatically gather and attach updated debug information to this report:

apport-collect -p xorg 1349121

Please ensure you have xdiagnose installed, and that you click the Yes button for attaching additional debugging information.

As well, given the information from the prior release is already available, testing a release prior to the development one would not be helpful.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

tags: added: needs-full-computer-model
Changed in xorg (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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