[Aspire V5-552G, Realtek ALC282, Mic, Internal] No sound at all

[Ben]

internal microphone will not register any sounds despite being turned on. the orange bars that usually record input level- this section shows orange bars but they do not move. I cannot use my program Rosetta Stone because it cannot get any sound input. This problem developed after I had been using rosetta stone successfully with their voice recognition feature.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2
Uname: Linux 3.13.0-30-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: bearcube 2800 F.... pulseaudio
 /dev/snd/pcmC1D0c: bearcube 2800 F...m pulseaudio
 /dev/snd/pcmC1D0p: bearcube 2800 F...m pulseaudio
 /dev/snd/controlC0: bearcube 2800 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun Jul 20 16:42:41 2014
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-06-15 (35 days ago)
InstallationMedia: It
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaRecordingTest: ALSA recording test through plughw:Generic failed
Symptom_Card: Built-in Audio - HD-Audio Generic
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: bearcube 2800 F.... pulseaudio
 /dev/snd/pcmC1D0c: bearcube 2800 F...m pulseaudio
 /dev/snd/pcmC1D0p: bearcube 2800 F...m pulseaudio
 /dev/snd/controlC0: bearcube 2800 F.... pulseaudio
Symptom_Jack: Mic, Internal
Symptom_Type: No sound at all
Title: [Aspire V5-552G, Realtek ALC282, Mic, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/28/2013
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V2.02
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Dazzle_RL
dmi.board.vendor: Acer
dmi.board.version: Type2 - A01 Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.02:bd05/28/2013:svnAcer:pnAspireV5-552G:pvrV2.02:rvnAcer:rnDazzle_RL:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Aspire V5-552G
dmi.product.version: V2.02
dmi.sys.vendor: Acer

[Marcus Tomlinson (marcustomlinson)]

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

[Launchpad Janitor (janitor)]

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]