[ASUS M2N-E] suspend/resume failure

Bug #1344946 reported by wabisabi
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

After resuming from suspend.
Screen is displayed.
Screen,keyboard and LAN freeze.
There is no way but to power off.

ProblemType: KernelOops
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-4-generic 3.16.0-4.9
ProcVersionSignature: Ubuntu 3.16.0-4.9-generic 3.16.0-rc5
Uname: Linux 3.16.0-4-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.14.4-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ganymede7 3217 F.... pulseaudio
Date: Sat Jul 19 23:43:58 2014
DuplicateSignature: suspend/resume:System manufacturer System Product Name:ASUS M2N-E ACPI BIOS Revision 5001
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=6b2a9fd5-b4b2-4e8a-b596-721334361064
InstallationDate: Installed on 2014-07-05 (14 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20140704)
InterpreterPath: /usr/bin/python3.4
IwConfig:
 eth0 no wireless extensions.

 lo no wireless extensions.
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 002: ID 045e:008c Microsoft Corp. Wireless Intellimouse Explorer 2.0
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: System manufacturer System Product Name
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-4-generic root=UUID=2a41b1af-2d76-4bca-a09f-6625d897bff1 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-4-generic N/A
 linux-backports-modules-3.16.0-4-generic N/A
 linux-firmware 1.132
RfKill:

SourcePackage: linux
Title: [System manufacturer System Product Name] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 03/23/2010
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: ASUS M2N-E ACPI BIOS Revision 5001
dmi.board.name: M2N-E
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: 1.XX
dmi.chassis.asset.tag: 123456789000
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrASUSM2N-EACPIBIOSRevision5001:bd03/23/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM2N-E:rvr1.XX:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Revision history for this message
wabisabi (wabisabiwasabi) wrote :
information type: Public → Private
summary: - System manufacturer System Product Name suspend/resume failure
+ [ASUS M2N-E] System manufacturer System Product Name suspend/resume
+ failure
description: updated
information type: Private → Public Security
information type: Public Security → Public
tags: removed: need-duplicate-check
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
penalvch (penalvch)
tags: added: latest-bios-1703
summary: - [ASUS M2N-E] System manufacturer System Product Name suspend/resume
- failure
+ [ASUS M2N-E] suspend/resume failure
penalvch (penalvch)
Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
wabisabi (wabisabiwasabi) wrote :

dearest Mr Christopher M. Penalver (penalvch).
Thanks for your reply.
I will follow your instructions.

The result succeeded in a daily kernel.

[How To Reproduce]
I chose suspend among a menu of unity and did it.

[Actual Result]
I freeze after return from suspend.
(Screen, Keyboard(F1~F6+CTRL+ALT), Mouse and LAN ssh login)

[Expected Result]
[How To Fix]
[Workaround]

The URL that acquired deb
=====================
http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.16-rc5-utopic/
http://kernel.ubuntu.com/~kernel-ppa/mainline/daily/current/

install
=======
root@ubuntu1410:~# ls *.deb
linux-headers-3.16.0-031600rc5_3.16.0-031600rc5.201407131735_all.deb
linux-headers-3.16.0-031600rc5-generic_3.16.0-031600rc5.201407131735_amd64.deb
linux-headers-3.16.0-031600rc5-lowlatency_3.16.0-031600rc5.201407131735_amd64.deb
linux-headers-3.16.0-999_3.16.0-999.201407200205_all.deb
linux-headers-3.16.0-999-generic_3.16.0-999.201407200205_amd64.deb
linux-headers-3.16.0-999-lowlatency_3.16.0-999.201407200205_amd64.deb
linux-image-3.16.0-031600rc5-generic_3.16.0-031600rc5.201407131735_amd64.deb
linux-image-3.16.0-031600rc5-lowlatency_3.16.0-031600rc5.201407131735_amd64.deb
linux-image-3.16.0-999-generic_3.16.0-999.201407200205_amd64.deb
linux-image-3.16.0-999-lowlatency_3.16.0-999.201407200205_amd64.deb
root@ubuntu1410:~# dkpg -i *.deb

[A test method]
I chose suspend among a menu of unity and did it.
If I do suspend and return and freeze, I reboot
suspend freeze reboot. suspend freeze reboot. suspend freeze reboot...

[Failure]
linux-image-3.16.0-3-generic
linux-image-3.16.0-4-generic
linux-image-3.16.0-031600rc5-generic_3.16.0-031600rc5.201407131735_amd64.deb
linux-image-3.16.0-031600rc5-lowlatency_3.16.0-031600rc5.201407131735_amd64.deb

[Success]
linux-image-3.16.0-999-generic_3.16.0-999.201407200205_amd64.deb
linux-image-3.16.0-999-lowlatency_3.16.0-999.201407200205_amd64.deb

root@ubuntu1410:~# uname -a
Linux ubuntu1410 3.16.0-999-lowlatency #201407200205 SMP PREEMPT Sun Jul 20 06:14:21 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

Revision history for this message
wabisabi (wabisabiwasabi) wrote :

root@ubuntu1410:~# uname -a
Linux ubuntu1410 3.16.0-999-generic #201407200205 SMP Sun Jul 20 06:06:02 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

Revision history for this message
wabisabi (wabisabiwasabi) wrote :

Of the causation do not understand it.
A network is not always connected after suspend return.

>root@ubuntu1410:~# service network-manager restart

Changed in linux (Ubuntu):
status: Incomplete → Opinion
status: Opinion → Incomplete
Revision history for this message
penalvch (penalvch) wrote :

wabisabi, the next step is to fully reverse commit bisect the kernel in order to identify the fix commit. Could you please do this following https://wiki.ubuntu.com/Kernel/KernelBisection#How_do_I_reverse_bisect_the_upstream_kernel.3F ?

tags: added: needs-reverse-bisect
Revision history for this message
wabisabi (wabisabiwasabi) wrote :

I'll try it.

http://kernel.ubuntu.com/~kernel-ppa/mainline/daily/
I tried by one.

[Failure]
linux-image-3.16.0-999-generic_3.16.0-999.201407100253_amd64.deb
linux-image-3.16.0-999-generic_3.16.0-999.201407110254_amd64.deb
linux-image-3.16.0-999-generic_3.16.0-999.201407120254_amd64.deb
linux-image-3.16.0-999-generic_3.16.0-999.201407130254_amd64.deb
linux-image-3.16.0-999-generic_3.16.0-999.201407140205_amd64.deb

[Success]
linux-image-3.16.0-999-generic_3.16.0-999.201407170223_amd64.deb
linux-image-3.16.0-999-generic_3.16.0-999.201407180205_amd64.deb
linux-image-3.16.0-999-generic_3.16.0-999.201407190313_amd64.deb
linux-image-3.16.0-999-generic_3.16.0-999.201407200205_amd64.deb

Revision history for this message
wabisabi (wabisabiwasabi) wrote :

There was just v3.16-rc6-utopic when I looked.
I tested it.

[Failure]
linux-image-3.16.0-031600rc5-generic_3.16.0-031600rc5.201407131735_amd64.deb

[Success]
linux-image-3.16.0-031600rc6-generic_3.16.0-031600rc6.201407210035_amd64.deb

~$ uname -a
Linux ubuntu1410 3.16.0-031600rc6-generic #201407210035 SMP Mon Jul 21 04:36:11 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
~$ sudo service network-manager restart
[sudo] password for ubuntuuser7:
network-manager stop/waiting
network-manager start/running, process 6203
~$

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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