[G74Sx, Realtek ALC269VB, Black Headphone Out, Right] Playback problem

Bug #1343816 reported by borgware
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

My headphones won't work in windows 7 (weird I know) unless I shut down ubuntu 14.04 linux with "sudo halt -fp" command. Had the same problem with Ubuntu 12.04. So the only way to get them working is to boot back to linux type "sudo halt -fp" command and then login back to windows again. Another strange thing is when I unplug headphones (in win7) I get sound back on internal laptop speakers. So sound just dosen't work when headphones are pluged in.

My laptop model is Asus G74sx with the latest (V. 203) bios.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: borgware 1642 F.... pulseaudio
 /dev/snd/controlC0: borgware 1642 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu Jul 17 22:38:27 2014
InstallationDate: Installed on 2012-04-27 (811 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Black Headphone Out, Right
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: None of the above
Title: [G74Sx, Realtek ALC269VB, Black Headphone Out, Right] Playback problem
UpgradeStatus: Upgraded to trusty on 2014-05-15 (63 days ago)
dmi.bios.date: 09/23/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: G74Sx.203
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: G74Sx
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrG74Sx.203:bd09/23/2011:svnASUSTeKComputerInc.:pnG74Sx:pvr1.0:rvnASUSTeKComputerInc.:rnG74Sx:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: G74Sx
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

Revision history for this message
borgware (borgware) wrote :
Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

Changed in alsa-driver (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]

Changed in alsa-driver (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.