[Dell Inspiron 11 - 3147] System will hang on reboot / poweroff
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
HWE Next |
Invalid
|
Medium
|
Jesse Sung | ||
linux (Ubuntu) |
Invalid
|
Medium
|
Jesse Sung |
Bug Description
CID: 201403-14888 Dell Inspiron 11 - 3147
While rebooting this system, it will stuck on the Ubuntu splash screen, caps lock LED will be not responding.
This issue happens right after 14.04 installation with USB stick.
If you press F1 right after the Ubuntu splash screen appears, you will see the message indicating it's now rebooting:
* Deactivating swap... [OK]
* Unmounting local filesystems... [OK]
* Will now restart
Steps:
1. Install 14.04, reboot to desktop
2. Try to reboot again
Expect result:
* System could be reboot normally
Actual result:
* It will stuck on the Ubuntu splash screen, the only way to power it off is to hold the power button
Same thing could be apply to "Shut Down"
* Unmounting local filesystems... [OK]
* Will now halt
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-
ProcVersionSign
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CRDA:
country TW:
(2402 - 2472 @ 40), (3, 27)
(5270 - 5330 @ 40), (3, 17), DFS
(5735 - 5815 @ 40), (3, 30)
CurrentDesktop: Unity
Date: Mon Jul 14 22:25:58 2014
HibernationDevice: RESUME=
InstallationDate: Installed on 2014-07-15 (0 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Dell Inc. Inspiron 11 - 3147
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=
RelatedPackageV
linux-
linux-
linux-firmware 1.127
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/05/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A01
dmi.board.name: 00K010
dmi.board.vendor: Dell Inc.
dmi.board.version: D02
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.
dmi.modalias: dmi:bvnDellInc.
dmi.product.name: Inspiron 11 - 3147
dmi.sys.vendor: Dell Inc.
summary: |
- [Dell Inspiron 11 - 3147] System will stuck on reboot + [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff |
Changed in linux (Ubuntu): | |
assignee: | Anthony Wong (anthonywong) → Jesse Sung (wenchien) |
Changed in hwe-next: | |
assignee: | nobody → Jesse Sung (wenchien) |
status: | New → Triaged |
importance: | Undecided → Medium |
Changed in hwe-next: | |
status: | Confirmed → Invalid |
Changed in linux (Ubuntu): | |
status: | Confirmed → Invalid |
This change was made by a bot.