[Acer Aspire 5742] hibernate/resume failure

[azanaz]

UEFI-enabled Aspire 5742 does not resume properly.

FWIW, hibernation doesn't work well in Windows neither (it works without UEFI) : error 0x0000411 when trying to resume, see this post : http://forum.notebookreview.com/acer/541716-acer-5742g-bios-modding-6.html#post9667896

ProblemType: KernelOops
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-3-generic 3.16.0-3.8
ProcVersionSignature: Ubuntu 3.16.0-3.8-generic 3.16.0-rc4
Uname: Linux 3.16.0-3-generic x86_64
Annotation: This occured during a previous hibernate and prevented it from resuming properly.
ApportVersion: 2.14.4-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: user 2151 F.... pulseaudio
Date: Sun Jul 13 15:25:03 2014
DuplicateSignature: hibernate/resume:Acer Aspire 5742:V1.30
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: hibernate/resume
HibernationDevice: RESUME=UUID=cfba646e-6c3a-47bc-a08c-00d7064f5955
InstallationDate: Installed on 2014-06-09 (34 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
InterpreterPath: /usr/bin/python3.4
MachineType: Acer Aspire 5742
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-3-generic.efi.signed root=UUID=23cfe077-7519-4773-9aac-c1e4a526e88d ro
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-3-generic N/A
 linux-backports-modules-3.16.0-3-generic N/A
 linux-firmware 1.132
SourcePackage: linux
Title: [Acer Aspire 5742] hibernate/resume failure
UpgradeStatus: Upgraded to utopic on 2014-07-10 (2 days ago)
UserGroups:

dmi.bios.date: 08/13/2012
dmi.bios.vendor: Acer
dmi.bios.version: V1.30
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Aspire 5742
dmi.board.vendor: Acer
dmi.board.version: V1.30
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.30
dmi.modalias: dmi:bvnAcer:bvrV1.30:bd08/13/2012:svnAcer:pnAspire5742:pvrV1.30:rvnAcer:rnAspire5742:rvrV1.30:cvnAcer:ct10:cvrV1.30:
dmi.product.name: Aspire 5742
dmi.product.version: V1.30
dmi.sys.vendor: Acer

[Brad Figg (brad-figg)]

This change was made by a bot.

[penalvch (penalvch)]

azanaz, could you please test the latest upstream kernel available from the very top line at the top of the page (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-3.16-rc5

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, firstly, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Secondly, could you please provide the missing information following https://wiki.ubuntu.com/DebuggingKernelHibernate ?

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

[wavesailor (wavesailor)]

Any solution yet? currently using 3.16.0-59.generic

[penalvch (penalvch)]

wavesailor, it will help immensely if you filed a new report with the Ubuntu repository kernel (not mainline/upstream) via a terminal:
ubuntu-bug linux

Please feel free to subscribe me to it.

For more on why this is helpful, please see https://wiki.ubuntu.com/ReportingBugs.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]