[Dell Latitude 12 Rugged Extreme 7204] Wireless key does not work

Bug #1339994 reported by Po-Hsu Lin
16
This bug affects 2 people
Affects Status Importance Assigned to Milestone
HWE Next
Won't Fix
Medium
Unassigned
linux (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

CID: 201402-14663 Dell Latitude 12 Rugged Extreme

The wireless key does not work on this system.
Keypress event could be captured by showkey, but not the release event
(Therefore the wireless LED won't change its color)

Steps:
1, Install 14.04 + update (3.13.0-30), boot to desktop
2. Try to disable the wireless network / Bluetooth by pressing the wireless key

Expected result:
* Wireless network / Bluetooth should be disabled.

Actual result:
* Nothing happened

Debugging information:
ubuntu@201402-14663:~$ sudo showkey -k
kb mode was ?UNKNOWN?
[ if you are trying this under X, it might not work
since the X server is also reading /dev/console ]

press any key (program terminates 10s after last keypress)...
keycode 28 release
keycode 240 press
keycode 240 press
keycode 240 press
^Ccaught signal 2, cleaning up...

xev cannot detect any wireless key event

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-30-generic 3.13.0-30.55
ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2
Uname: Linux 3.13.0-30-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: ubuntu 1501 F.... pulseaudio
 /dev/snd/controlC0: ubuntu 1501 F.... pulseaudio
CRDA:
 country TW:
  (2402 - 2472 @ 40), (3, 27)
  (5270 - 5330 @ 40), (3, 17), DFS
  (5735 - 5815 @ 40), (3, 30)
CurrentDesktop: Unity
Date: Wed Jul 9 23:47:22 2014
HibernationDevice: RESUME=UUID=b68f02ad-f5e4-4eb9-b88d-e85f60666734
InstallationDate: Installed on 2014-07-10 (0 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Dell Inc. Latitude 12 Rugged Extreme (7204)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic.efi.signed root=UUID=bdd00fe9-0df9-4b71-92c5-5f94c533f725 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-30-generic N/A
 linux-backports-modules-3.13.0-30-generic N/A
 linux-firmware 1.127.4
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/12/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A00
dmi.board.name: 0TH1GJ
dmi.board.vendor: Dell Inc.
dmi.board.version: X02
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA00:bd05/12/2014:svnDellInc.:pnLatitude12RuggedExtreme(7204):pvr01:rvnDellInc.:rn0TH1GJ:rvrX02:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude 12 Rugged Extreme (7204)
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

Revision history for this message
Po-Hsu Lin (cypressyew) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Po-Hsu Lin (cypressyew)
description: updated
summary: - [Dell Latitude XFR 12] Wireless key does not work
+ [Dell Latitude 12 Rugged Extreme] Wireless key does not work
Revision history for this message
penalvch (penalvch) wrote :

Po-Hsu Lin / Anthony Wong, could you please test the latest upstream kernel available from the very top line at the top of the page (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-3.16-rc4

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

tags: added: latest-bios-a00
summary: - [Dell Latitude 12 Rugged Extreme] Wireless key does not work
+ [Dell Latitude 12 Rugged Extreme 7204] Wireless key does not work
tags: added: needs-upstream-testing
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

Verified with 3.16rc5 on this system, this bug still exist
It behaves just like what I described in the bug description.

tags: added: kernel-bug-exists-upstream-3.16-rc5
removed: needs-upstream-testing
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Changed in linux (Ubuntu):
assignee: Anthony Wong (anthonywong) → Keng-Yu Lin (lexical)
Changed in hwe-next:
assignee: nobody → Keng-Yu Lin (lexical)
importance: Undecided → Medium
Keng-Yu Lin (lexical)
Changed in hwe-next:
status: New → Confirmed
Keng-Yu Lin (lexical)
Changed in hwe-next:
assignee: Keng-Yu Lin (lexical) → AceLan Kao (acelankao)
Changed in linux (Ubuntu):
assignee: Keng-Yu Lin (lexical) → nobody
Changed in hwe-next:
assignee: AceLan Kao (acelankao) → nobody
status: Confirmed → Won't Fix
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.