Logitech, Inc. Webcam C270 mostly doesn't work

Bug #1337871 reported by phukariflux
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Medium
Unassigned

Bug Description

Either it is not listed in lsusb output or it won't work at all in "Cheese" webcam software.
Only in one out of ten trials I got video working in Cheese by unplugging webcam and trying it in another usb port.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-30-generic 3.13.0-30.54
ProcVersionSignature: Ubuntu 3.13.0-30.54-generic 3.13.11.2
Uname: Linux 3.13.0-30-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC2: karlflux 2233 F.... pulseaudio
 /dev/snd/controlC1: karlflux 2233 F.... pulseaudio
 /dev/snd/controlC0: karlflux 2233 F.... pulseaudio
 /dev/snd/pcmC0D0p: karlflux 2233 F...m pulseaudio
CurrentDesktop: GNOME
Date: Fri Jul 4 17:02:50 2014
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-07-02 (1 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
IwConfig:
 eth0 no wireless extensions.

 lo no wireless extensions.
MachineType: Gigabyte Technology Co., Ltd. GA-880GM-USB3
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic root=UUID=a92c57ce-7dc7-4cbd-8905-f8989ee663e1 ro quiet splash
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-30-generic N/A
 linux-backports-modules-3.13.0-30-generic N/A
 linux-firmware 1.127.4
RfKill:

SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/25/2011
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: FE
dmi.board.name: GA-880GM-USB3
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrFE:bd10/25/2011:svnGigabyteTechnologyCo.,Ltd.:pnGA-880GM-USB3:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-880GM-USB3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: GA-880GM-USB3
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

Revision history for this message
phukariflux (phukariflux-deactivatedaccount) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

phukariflux, thank you for reporting this and helping make Ubuntu better. Could you please test the latest upstream kernel available from the very top line at the top of the page (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-3.16-rc4

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

tags: added: latest-bios-fe
Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
phukariflux (phukariflux-deactivatedaccount) wrote :

It works now.

Revision history for this message
penalvch (penalvch) wrote :

phukariflux, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1337871/comments/4 regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

Changed in linux (Ubuntu):
status: Incomplete → Invalid
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