Ubuntu 14.04 blank screen after wakeup from sleep

Bug #1337373 reported by rmcd
This bug report is a duplicate of:  Bug #1358493: Blank screen after locked screen.. Edit Remove
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Low
Unassigned

Bug Description

This appears to be the same bug others have reported --- lock screen is used, the display goes blank, and then the display remains black after a key or the mouse is touched.

For me, this only occurs after the display has been blanked for a period of some hours (typically overnight).

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-30-generic 3.13.0-30.54
ProcVersionSignature: Ubuntu 3.13.0-30.54-generic 3.13.11.2
Uname: Linux 3.13.0-30-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: rmcd 2307 F.... pulseaudio
 /dev/snd/controlC0: rmcd 2307 F.... pulseaudio
CurrentDesktop: XFCE
Date: Thu Jul 3 09:59:56 2014
HibernationDevice: RESUME=UUID=efde90cc-bb24-43bb-9662-8886fda1ebc3
InstallationDate: Installed on 2014-04-24 (69 days ago)
InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
MachineType: LENOVO 3212C9U
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic root=UUID=c84e1a00-9bad-4918-9f90-8a80deb0b12b ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-30-generic N/A
 linux-backports-modules-3.13.0-30-generic N/A
 linux-firmware 1.127.4
RfKill:

SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/31/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: 9SKT72AUS
dmi.board.name: MAHOBAY
dmi.board.vendor: LENOVO
dmi.board.version: NO DPK
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnLENOVO:bvr9SKT72AUS:bd07/31/2013:svnLENOVO:pn3212C9U:pvrThinkCentreM92p:rvnLENOVO:rnMAHOBAY:rvrNODPK:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: 3212C9U
dmi.product.version: ThinkCentre M92p
dmi.sys.vendor: LENOVO

Revision history for this message
rmcd (rmcd1024) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

rmcd, thank you for reporting this and helping make Ubuntu better. As per http://download.lenovo.com/express/ddfm.html an update to your BIOS is available (9SKT81A). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report. As well, you don't have to create a new bug report.

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Thank you for your understanding.

tags: added: bios-outdated-9skt81a
Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
rmcd (rmcd1024) wrote :

This problem has not occurred since, I believe, the -32 kernel upgrade. (I have to be tentative because it was always intermittent, but it did usually occur overnight and I have had periods of 1-2 days when the screen was locked without incident.)

Earlier this week I installed the new bios:

9SKT81AUS
06/17/2014

and the problem has not occurred since then.

Thanks!

Revision history for this message
penalvch (penalvch) wrote :

rmcd, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1337373/comments/4 regarding this being fixed with a BIOS update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

Changed in linux (Ubuntu):
status: Incomplete → Invalid
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.