[HP Pavilion m6-1035dx Entertainment Notebook PC] suspend/resume failure

Bug #1337177 reported by Will Lueking
16
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Low
Unassigned

Bug Description

Possible Duplicate, see bug #1337173

Went to wake from suspend, laptop powered back on, but screen would not wake. Forced power off. Upon reboot, went into recovery mode and fsck'ed the drive due to some errors with some x authority lock files (? I think?). Reboot, normal boot sequence. Another fsk done automagically. Reboot. Now all is well except for System Errors out of the wazoo.

ProblemType: KernelOops
DistroRelease: Ubuntu 14.10
Package: linux-image-3.15.0-6-generic 3.15.0-6.11
ProcVersionSignature: Ubuntu 3.15.0-6.11-generic 3.15.0
Uname: Linux 3.15.0-6-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.14.3-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: wash 2596 F.... pulseaudio
 /dev/snd/controlC0: wash 2596 F.... pulseaudio
Date: Thu Jul 3 02:18:50 2014
DuplicateSignature: suspend/resume:Hewlett-Packard HP Pavilion m6 Notebook PC:F.03
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=0ef77934-024e-4227-a6c3-74c32565d740
InstallationDate: Installed on 2013-10-20 (255 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
InterpreterPath: /usr/bin/python3.4
MachineType: Hewlett-Packard HP Pavilion m6 Notebook PC
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.15.0-6-generic root=UUID=be71cf3e-3a6e-4ff3-92f4-d50876cb40d9 ro quiet splash
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.15.0-6-generic N/A
 linux-backports-modules-3.15.0-6-generic N/A
 linux-firmware 1.132
SourcePackage: linux
Title: [Hewlett-Packard HP Pavilion m6 Notebook PC] suspend/resume failure
UpgradeStatus: Upgraded to utopic on 2014-07-03 (0 days ago)
UserGroups:

dmi.bios.date: 05/04/2012
dmi.bios.vendor: Insyde
dmi.bios.version: F.03
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 18A6
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 74.23
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.03:bd05/04/2012:svnHewlett-Packard:pnHPPavilionm6NotebookPC:pvr0791100000205610000620100:rvnHewlett-Packard:rn18A6:rvr74.23:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion m6 Notebook PC
dmi.product.version: 0791100000205610000620100
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Will Lueking (elspazzo) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
penalvch (penalvch)
tags: added: needs-full-computer-model
Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
Will Lueking (elspazzo) wrote :

Full computer model:
HP Pavilion m6-1035dx

Revision history for this message
penalvch (penalvch) wrote :

Will Lueking, as per http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=5273902#N1062 an update to your BIOS is available (F.35). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report. As well, you don't have to create a new bug report.

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Thank you for your understanding.

summary: - [Hewlett-Packard HP Pavilion m6 Notebook PC] suspend/resume failure
+ [HP Pavilion m6-1035dx Entertainment Notebook PC] suspend/resume failure
tags: added: bios-outdated-f.35
removed: needs-full-computer-model
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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