AMD Radeon HD 8670A/8670M/8750M[1002:6600] System freezed after resume from suspend with fglrx

Bug #1336707 reported by Po-Hsu Lin
22
This bug affects 4 people
Affects Status Importance Assigned to Milestone
HWE Next
Incomplete
High
Alberto Milone
linux (Ubuntu)
Confirmed
High
Alberto Milone

Bug Description

CID: 201302-12847 Dell OptiPlex 9020 AIO

This is a I+A system:
00:02.0 VGA compatible controller [0300]: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics Controller [8086:0412] (rev 06)
01:00.0 Display controller [0380]: Advanced Micro Devices, Inc. [AMD/ATI] Mars [Radeon HD 8670A/8670M/8750M] [1002:6600]

Therefore the proprietary driver is needed for switching between the Intel GPU and the AMD GPU.
This system can be suspended, but it cannot resume from suspend.

Steps:
1. Install 14.04 + fglrx (2:13.350.1-0ubuntu2)
2. Suspend with the option in system menu
3. Wake it up by pressing the power button

Expected result:
* System could be suspended / resumed normally

Actual result:
* System suspended successfully, but it will freeze on the login screen after pressing the power button. Keyboard LED and mouse not responding, however, I could still access this system vis SSH.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-24-generic 3.13.0-24.46 [modified: boot/vmlinuz-3.13.0-24-generic]
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: ubuntu 1507 F.... pulseaudio
 /dev/snd/controlC0: ubuntu 1507 F.... pulseaudio
CRDA:
 country TW:
  (2402 - 2472 @ 40), (3, 27)
  (5270 - 5330 @ 40), (3, 17), DFS
  (5735 - 5815 @ 40), (3, 30)
CurrentDesktop: Unity
Date: Wed Jul 2 04:57:48 2014
HibernationDevice: RESUME=UUID=35616690-83a7-40b1-8bfc-e80d0162670b
InstallationDate: Installed on 2014-06-30 (1 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Dell Inc. OptiPlex 9020 AIO
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=e2a99242-f60a-4001-bd5f-a51dffa4f111 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-24-generic N/A
 linux-backports-modules-3.13.0-24-generic N/A
 linux-firmware 1.127
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/04/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A06
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 13
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA06:bd11/04/2013:svnDellInc.:pnOptiPlex9020AIO:pvr01:rvnDellInc.:rn:rvr:cvnDellInc.:ct13:cvr:
dmi.product.name: OptiPlex 9020 AIO
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

Revision history for this message
Po-Hsu Lin (cypressyew) wrote :
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Changed in linux (Ubuntu):
assignee: Anthony Wong (anthonywong) → Alberto Milone (albertomilone)
Ara Pulido (ara)
Changed in linux (Ubuntu):
importance: Undecided → High
Revision history for this message
Per Kjeldaas (kjeldaas) wrote :

I have the same problem, howwever, the mouse still moves. My user name shows up, but there is no text field to enter the password. There is nothing on the screen that reacts to mouse click or key press. Ctrl-alt-del does not react. I end up turning off the machine by holding down the power key.

Revision history for this message
Eric Sawyer (eric-sawyer) wrote :

I have the same problem
Expected result:
* System could be suspended / resumed normally

Actual result:
* System suspended successfully. After pressing the power button to resume, login screen appears but Keyboard and mouse are not responding

Here are the top lines of the susresxxx crash report

ProblemType: KernelOops
Annotation: This occured during a previous suspend and prevented it from resuming properly.
Architecture: amd64
Date: Sun Oct 5 14:17:31 2014
DistroRelease: Ubuntu 14.04
ExecutablePath: /usr/share/apport/apportcheckresume
ExecutableTimestamp: 1409688128
Failure: suspend/resume
InterpreterPath: /usr/bin/python3.4
Package: linux-image-3.13.0-36-generic 3.13.0-36.63
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume

Revision history for this message
Anthony Wong (anthonywong) wrote :

@Po-Hsu
This issue is very similar to bug 1308954, should we set this as duplicate?

Changed in hwe-next:
assignee: nobody → Alberto Milone (albertomilone)
importance: Undecided → High
status: New → Triaged
status: Triaged → Incomplete
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