[HP Pavilion zd7000] computer freezes while poweroff

Bug #1335599 reported by Jérôme
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Using Lubuntu, I click on the "logout" button from the desktop menu and choose to poweroff the computer. Then I see the plymouth feedback (lubuntu written besides dots which are changing their color while the shutdown). Finally, I get a black screen but the computer still run for minutes. I have to force the poweroff with a long pression on the power button of my laptop.

Later I see in /var/log/syslog :
---
06-29 09:46 dbus: <29>Jun 29 09:46:05 dbus[455]: [system] Activating service name='org.freedesktop.systemd1' (using servicehelper)
06-29 09:46 dbus: <29>Jun 29 09:46:05 dbus[455]: [system] Successfully activated service 'org.freedesktop.systemd1'
06-29 09:46 rsyslogd: [origin software="rsyslogd" swVersion="7.4.4" x-pid="419" x-info="http://www.rsyslog.com"] exiting on signal 15.
06-29 11:46 rsyslogd: [origin software="rsyslogd" swVersion="7.4.4" x-pid="599" x-info="http://www.rsyslog.com"] start
---

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-generic 3.13.0.30.36
ProcVersionSignature: Ubuntu 3.13.0-30.54-generic 3.13.11.2
Uname: Linux 3.13.0-30-generic i686
NonfreeKernelModules: wl nvidia
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: admin_seulement 1326 F.... lxpanel
CRDA: Error: [Errno 2] Aucun fichier ou dossier de ce type: 'iw'
CurrentDesktop: LXDE
Date: Sun Jun 29 11:57:56 2014
HibernationDevice: RESUME=UUID=8fe171dd-0ab2-434d-9fb8-b1c1ced9cb5f
InstallationDate: Installed on 2014-06-28 (0 days ago)
InstallationMedia: Lubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140416.2)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Hewlett-Packard Pavilion zd7000 (PN599EA#ABF)
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic root=UUID=b6d47f5b-8476-41d1-a5a5-789e6f309752 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-30-generic N/A
 linux-backports-modules-3.13.0-30-generic N/A
 linux-firmware 1.127.4
RfKill:

SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/12/2004
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.34
dmi.board.name: 0880
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 28.2E
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.34:bd07/12/2004:svnHewlett-Packard:pnPavilionzd7000(PN599EA#ABF):pvrRev1:rvnHewlett-Packard:rn0880:rvr28.2E:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.name: Pavilion zd7000 (PN599EA#ABF)
dmi.product.version: Rev 1
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Jérôme (jerome-bouat) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Jérôme (jerome-bouat) wrote : Re: computer freezes while poweroff

I have the same bug when I'm not connected into the desktop environment (just the lightdm greater). I login into a tty console and execute "sudo poweroff". Same result.

Revision history for this message
Jérôme (jerome-bouat) wrote :

The bug occurs each time I want to poweroff whatever the method is.

penalvch (penalvch)
tags: added: latest-bios-f.34
summary: - computer freezes while poweroff
+ [HP Pavilion zd7000] computer freezes while poweroff
Revision history for this message
Jérôme (jerome-bouat) wrote :

I achieved to poweroff my computer after the following attempts to install my wifi proprietary driver.

However, with a previous attempt to install this driver, I'm not sure that this package fixed the issue : I previously installed by using synaptic :
- b43-fwcutter
- firmware-b43legacy-installer

The wifi didn't yet worked.

Next I executed the below commands :
"""
sudo purge firmware-b43legacy-installer
sudo apt-get install firmware-b43-installer
"""

Revision history for this message
Jérôme (jerome-bouat) wrote :

How can a wifi driver be related to a freeze while poweroff ?

Revision history for this message
Jérôme (jerome-bouat) wrote :
Revision history for this message
Jérôme (jerome-bouat) wrote :

As a complement, I remember that the graphical tool for managing the proprietary driver first displayed 3 devices which had a proprietary driver. However, after installing the nvidia driver for my graphic card, then I didn't saw the 2 other devices into the list proposed by the graphical tool. Looking again after the bug workaround (installing the wifi driver), then I noticed the 2 missing devies appeared again into the graphical tool.

Revision history for this message
Yure Felipeto (yurefelipeto14) wrote :

This bug affects me too. But i'm using Ubuntu 15.10 with kernel 4.2.

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.