Unable to print from evince (Canon iP4950)

[Joel Cross]

I am on Linux Mint 16 (based on Ubuntu 13.10). I have a Canon iP4950 printer with gutenprint drivers (Canon PIXMA iP4900 - CUPS+Gutenprint v5.2.9).

I can print a test page fine, but when I try and print a PDF from evince it fails silently with a success message. Following the instructions from https://wiki.ubuntu.com/DebuggingPrintingProblems I have generated some log output which I am attaching. I'm also attaching the original PDF that I am trying to print (a web page that I exported using 'print to file').

[Till Kamppeter (till-kamppeter)]

Your error_log suggests that the job got correctly printed, also when I try to print the attached PDF it comes out correctly for me.

What does your printer do? Does the light for incoming data blink? Is paper coming out? A blank page?

Perhaps you have a USB problem. Follow the instructions of the section "USB printer does not print or prints garbage" on https://wiki.ubuntu.com/DebuggingPrintingProblems.

[Joel Cross (ukch)]

No, the printer does nothing. As I explained, this is not a problem with the connection as the test page prints fine and I can also print fine from Firefox. I noticed it was reporting everything as having printed fine, which is why I was so confused and unable to find any useful debugging info.

[Pascal De Vuyst (pascal-devuyst)]

Does it print the pdf directly from a command line?:
lp/lpr filename.pdf

[Pascal De Vuyst (pascal-devuyst)]

Can you attach https://wiki.ubuntu.com/DebuggingPrintingProblems#Capturing_print_job_data from evince to see whether that is already broken.

[Launchpad Janitor (janitor)]

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