When you click on print dialogs very fast; an error message says there's no printer, but printing continues normally

Bug #1333221 reported by Alberto Salvia Novella
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
LibreOffice
Invalid
Low
One Hundred Papercuts
Fix Released
Medium
Unassigned
libreoffice (Ubuntu)
Fix Released
Medium
Unassigned
Nominated for Trusty by Alberto Salvia Novella

Bug Description

****************
HOW TO REPRODUCE
****************

1. Open any LibreOffice application.
1. Press the "Ctrl + P" key combination.
2. As soon as the print dialog appears, press the "enter" key.

******************
EXPECTED BEHAVIOUR
******************

- The document to be printed normally.

**************
REAL BEHAVIOUR
**************

- An error message appears, saying the printing device could not be detected.

****************
RELEVANT DETAILS
****************

- Does not happen in any other application I have tested outside LibreOffice.
- Tested with two very different printers from Hewlett Packard Inc.

**************
TECHNICAL INFO
**************

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: libreoffice-gnome 1:4.2.3~rc3-0ubuntu2
ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
Uname: Linux 3.13.0-29-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CurrentDesktop: Unity
Date: Mon Jun 23 13:34:32 2014
InstallationDate: Installed on 2013-05-21 (397 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
SourcePackage: libreoffice
UpgradeStatus: Upgraded to trusty on 2014-04-14 (70 days ago)

Revision history for this message
Alberto Salvia Novella (es20490446e) wrote :
Revision history for this message
Alberto Salvia Novella (es20490446e) wrote :

It's a usability issue that doesn't limit the functionality of a core package.

Changed in libreoffice (Ubuntu):
importance: Undecided → Medium
Revision history for this message
In , Alberto Salvia Novella (es20490446e) wrote :

****************
HOW TO REPRODUCE
****************

1. Open any LibreOffice application.
1. Press the "Ctrl + P" key combination.
2. As soon as the print dialog appears, press the "enter" key.

******************
EXPECTED BEHAVIOUR
******************

- The document to be printed normally.

**************
REAL BEHAVIOUR
**************

- An error message appears, saying the printing device could not be detected.

****************
RELEVANT DETAILS
****************

- Does not happen in any other application I have tested outside LibreOffice.
- Tested with two very different printers from Hewlett Packard Inc.

**************
TECHNICAL INFO
**************

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: libreoffice-gnome 1:4.2.3~rc3-0ubuntu2
ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
Uname: Linux 3.13.0-29-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CurrentDesktop: Unity
Date: Mon Jun 23 13:34:32 2014
InstallationDate: Installed on 2013-05-21 (397 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
SourcePackage: libreoffice
UpgradeStatus: Upgraded to trusty on 2014-04-14 (70 days ago)

Changed in hundredpapercuts:
importance: Undecided → Medium
Changed in df-libreoffice:
importance: Unknown → Low
status: Unknown → New
summary: - When you clic on print dialogs very fast; an error message says there's
+ When you click on print dialogs very fast; an error message says there's
no printer, but printing continues normally
Revision history for this message
In , Barta-c (barta-c) wrote :

is this bug still present with LibO 4.3.2.2?

Revision history for this message
In , Alberto Salvia Novella (es20490446e) wrote :

@ tommy27

This bug isn't present in version 4.3.2.2 using my current printer; which could be different from the one I used when reporting this bug, as this year my printer broke down but I don't exactly remember at which date.

Changed in libreoffice (Ubuntu):
status: New → Triaged
Changed in hundredpapercuts:
status: New → Triaged
Revision history for this message
In , Barta-c (barta-c) wrote :

ok, let's put as RESOLVED WORKSFORME

Revision history for this message
Alberto Salvia Novella (es20490446e) wrote :

If you are still experiencing this bug, please change its status to "confirmed".

Changed in hundredpapercuts:
status: Triaged → Fix Released
Changed in libreoffice (Ubuntu):
status: Triaged → Fix Released
Changed in df-libreoffice:
status: New → Invalid
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