AX88179 can't get network

Bug #1333003 reported by Bib
18
This bug affects 4 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Medium
Unassigned

Bug Description

Hi
I got a trendnet GB Ethernet / USB3 TU3-ETG HW v1.0R for my Dell XPS13 developer edition (i7-3537U ie Ivy Bridge) and I can't connect the network GB switch.
I read it is already in the ubuntu but it doesn't work

cat /etc/issue
Ubuntu 14.04 LTS \n \l

~$ uname -a
Linux xps 3.13.0-29-generic #53-Ubuntu SMP Wed Jun 4 21:00:20 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

~$ lsusb
Bus 002 Device 004: ID 8087:07da Intel Corp.
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 003: ID 0c45:644d Microdia
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 003: ID 0b95:1790 ASIX Electronics Corp.
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

dmesg
[22265.350243] wlan0: associated
[24112.935912] ax88179_178a 4-2:1.0 eth1: ax88179 - Link status is: 0
[24115.883268] ax88179_178a 4-2:1.0 eth1: ax88179 - Link status is: 1
[24117.805455] ax88179_178a 4-2:1.0 eth1: ax88179 - Link status is: 0
[24143.434533] ax88179_178a 4-2:1.0 eth1: ax88179 - Link status is: 1
[25401.009778] usb 4-2: USB disconnect, device number 4
[25401.010265] ax88179_178a 4-2:1.0 eth1: unregister 'ax88179_178a' usb-0000:00:14.0-2, ASIX AX88179 USB 3.0 Gigabit Ethernet
[25401.010303] ax88179_178a 4-2:1.0 eth1: Failed to read reg index 0x0002: -19
[25401.010312] ax88179_178a 4-2:1.0 eth1: Failed to write reg index 0x0002: -19
[25401.033006] ax88179_178a 4-2:1.0 (unregistered net_device): Failed to write reg index 0x0002: -19
[25401.033011] ax88179_178a 4-2:1.0 (unregistered net_device): Failed to write reg index 0x0001: -19
[25401.033014] ax88179_178a 4-2:1.0 (unregistered net_device): Failed to write reg index 0x0002: -19
[25446.910182] usb 4-2: new SuperSpeed USB device number 5 using xhci_hcd
[25446.932209] usb 4-2: New USB device found, idVendor=0b95, idProduct=1790
[25446.932219] usb 4-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[25446.932225] usb 4-2: Product: AX88179
[25446.932230] usb 4-2: Manufacturer: ASIX Elec. Corp.
[25446.932234] usb 4-2: SerialNumber: 0000000000013C
[25447.257168] ax88179_178a 4-2:1.0 eth0: register 'ax88179_178a' at usb-0000:00:14.0-2, ASIX AX88179 USB 3.0 Gigabit Ethernet, d8:eb:97:b0:d7:5e
[25447.290292] systemd-udevd[7787]: renamed network interface eth0 to eth1
[25447.613300] IPv6: ADDRCONF(NETDEV_UP): eth1: link is not ready
[25447.614831] IPv6: ADDRCONF(NETDEV_UP): eth1: link is not ready
[25450.281381] ax88179_178a 4-2:1.0 eth1: ax88179 - Link status is: 1
[25450.283912] IPv6: ADDRCONF(NETDEV_CHANGE): eth1: link becomes ready
---
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: fab 1933 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=eb43d52d-a74d-4460-bece-6abfe97623d7
InstallationDate: Installed on 2013-07-05 (360 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: Dell Inc. XPS L322X
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic root=UUID=c3867e14-cdf3-4837-93cb-5062324fd911 ro acpi_osi=Linux
ProcVersionSignature: Ubuntu 3.13.0-30.54-generic 3.13.11.2
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-30-generic N/A
 linux-backports-modules-3.13.0-30-generic N/A
 linux-firmware 1.127.4
StagingDrivers: zram
Tags: trusty staging
Uname: Linux 3.13.0-30-generic x86_64
UpgradeStatus: Upgraded to trusty on 2014-06-05 (25 days ago)
UserGroups: adm audio cdrom dip lpadmin plugdev sambashare sudo wireshark
_MarkForUpload: True
dmi.bios.date: 08/28/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A10
dmi.board.name: 0PJHXN
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrA10:bd08/28/2013:svnDellInc.:pnXPSL322X:pvr:rvnDellInc.:rn0PJHXN:rvrA00:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: XPS L322X
dmi.sys.vendor: Dell Inc.
---
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
InstallationDate: Installed on 2013-07-05 (360 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
Package: linux (not installed)
Tags: trusty
Uname: Linux 3.16.0-031600rc3-generic x86_64
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: Upgraded to trusty on 2014-06-05 (25 days ago)
UserGroups: adm audio cdrom dip lpadmin plugdev sambashare sudo wireshark
_MarkForUpload: True

Bib (bybeu)
summary: - Can't get network
+ AX88179 can't get network
tags: added: regression
Revision history for this message
Brad Figg (brad-figg) wrote :

Kernel SRU Workflow is *NOT* a package to file bugs against.

affects: kernel-sru-workflow → linux (Ubuntu)
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1333003

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
tags: added: trusty
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.16 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.16-rc1-utopic/

Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Bib (bybeu) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected staging
description: updated
Revision history for this message
Bib (bybeu) wrote : BootDmesg.txt

apport information

Revision history for this message
Bib (bybeu) wrote : CRDA.txt

apport information

Revision history for this message
Bib (bybeu) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Bib (bybeu) wrote : IwConfig.txt

apport information

Revision history for this message
Bib (bybeu) wrote : Lspci.txt

apport information

Revision history for this message
Bib (bybeu) wrote : Lsusb.txt

apport information

Revision history for this message
Bib (bybeu) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Bib (bybeu) wrote : ProcEnviron.txt

apport information

Revision history for this message
Bib (bybeu) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Bib (bybeu) wrote : ProcModules.txt

apport information

Revision history for this message
Bib (bybeu) wrote : PulseList.txt

apport information

Revision history for this message
Bib (bybeu) wrote : RfKill.txt

apport information

Revision history for this message
Bib (bybeu) wrote : UdevDb.txt

apport information

Revision history for this message
Bib (bybeu) wrote : UdevLog.txt

apport information

Revision history for this message
Bib (bybeu) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Bib (bybeu) wrote : ProcEnviron.txt

apport information

description: updated
tags: added: kernel-bug-exists-upstream
Revision history for this message
Bib (bybeu) wrote :

Hi Joseph. I just tried kernel 3.16rc3. Still won't get network. Tag updated with "kernel-bug-exists-upstream".
Thank you for guidance.

Bib (bybeu)
Changed in linux (Ubuntu):
status: Confirmed → Invalid
Bib (bybeu)
tags: removed: kernel-bug-exists-upstream regression staging
Revision history for this message
Bib (bybeu) wrote :

My shame: I found very strange I couldn't get ipv4 from dhcp (nor connect by changing "Auto Ethernet" connection to manual settings) but at the same moment dmesg showed the link was up so I tried ping, didn't work for sure because....pfff don't know why... then tried arp-scan -I Eth1 --localnet .... error, then arp-scan -I Eth1192.168.0.0/24 which replied with all my network devices.... then I discovered the said "Auto Ethernet" connection "Ethernet" tab had the MAC field set to the previous USB/Eth Realtek I used before.
Everything seems ok, both in current kernel and mainstream. Tags updated.
So:
My shame. Sorry for the noise.

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