Random xorg crash
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
xorg (Ubuntu) |
Expired
|
Low
|
Unassigned |
Bug Description
I was watching a Youtube video (actually a youtube Ad just before the video). I had just put it in fullscreen.
The whole system stopped responding (couldn't exit fullscreen, couldn't switch window; aound continued to play, or maybe looped, but the video's image freezed), then cpu usage went high (can tell because of the noise of the fan), then the mouse cursor stopped moving, and then suddenly I got LOGGED OUT of Unity.
That is, the system did not reboot, but I had to login again (and all the apps that were open were not anymore, and all the unsaved data lost, obviously).
This indicates a xorg crash, right? I hope apport will automatically attach the logs needed to track the cause of the crash.
Obviously this is not reproducible (or at least I have no clue how to reproduce it).
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSign
Uname: Linux 3.13.0-29-generic x86_64
.tmp.unity.
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CompizPlugins: No value set for `/apps/
CompositorRunning: compiz
CompositorUnred
CompositorUnred
CurrentDesktop: Unity
Date: Fri Jun 20 23:03:18 2014
DistUpgraded: 2014-05-24 19:43:23,984 DEBUG enabling apt cron job
DistroCodename: trusty
DistroVariant: ubuntu
DkmsStatus:
vboxhost, 4.3.2, 3.11.0-20-generic, x86_64: installed
vboxhost, 4.3.2, 3.8.0-35-generic, x86_64: installed
ExtraDebuggingI
GraphicsCard:
Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
Subsystem: Acer Incorporated [ALI] Device [1025:0647]
NVIDIA Corporation GF117M [GeForce 610M/710M/820M / GT 620M/625M/
Subsystem: Acer Incorporated [ALI] GeForce 710M [1025:0691]
InstallationDate: Installed on 2013-10-11 (252 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: Acer Aspire V3-571G
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: xorg
UpgradeStatus: Upgraded to trusty on 2014-05-24 (27 days ago)
dmi.bios.date: 10/15/2012
dmi.bios.vendor: Acer
dmi.bios.version: V2.07
dmi.board.
dmi.board.name: VA50_HC_CR
dmi.board.vendor: Acer
dmi.board.version: Type2 - Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.
dmi.modalias: dmi:bvnAcer:
dmi.product.name: Aspire V3-571G
dmi.product.
dmi.sys.vendor: Acer
version.compiz: compiz 1:0.9.11+
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.
version.
version.
version.
version.
version.
version.
version.
xserver.bootTime: Fri Jun 20 23:01:47 2014
xserver.configfile: default
xserver.errors:
Failed to load module "nvidia" (module does not exist, 0)
Failed to load module "nvidia" (module does not exist, 0)
NOUVEAU(G0): [XvMC] Failed to initialize extension.
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 9170
vendor ACI
xserver.version: 2:1.15.1-0ubuntu2
Teo, thank you for reporting this and helping make Ubuntu better. As per http:// us.acer. com/ac/ en/US/content/ drivers an update to your computer's buggy and outdated BIOS is available (2.21). If you update to this following https:/ /help.ubuntu. com/community/ BIOSUpdate does it change anything?
If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
For more on BIOS updates and linux, please see https:/ /help.ubuntu. com/community/ ReportingBugs# Bug_reporting_ etiquette .
Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.
Once the BIOS is updated, and the information above is provided, then please mark this report Status New.
Thank you for your understanding.