[Dell Inspiron 5547/5447] Unable to control brightness with Intel Haswell GPU

Bug #1332379 reported by Po-Hsu Lin
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
HWE Next
Invalid
Undecided
Unassigned
Trusty
Fix Released
Undecided
Edward Lin
linux (Ubuntu)
Fix Released
Medium
Edward Lin
Trusty
Fix Released
Medium
Unassigned

Bug Description

CID: 201401-14530 Dell Inspiron 5547

Unable to control the brightness on this system.

Steps:
1. Install 14.04 + update (3.13.0-29), boot to desktop
2. Try to adjust the screen brightness with hotkeys and "Brightness and Lock" applet

Expected result:
* Screen brightness could be adjusted in both ways.

Actual result:
* Unable to control screen brightness, the brightness indicator would change according to key press on the hotkeys

Debugging information:
ubuntu@201401-14530:~$ ls /sys/class/backlight
acpi_video0 intel_backlight

ubuntu@201401-14530:~$ grep -r . /proc/acpi
/proc/acpi/button/lid/LID0/state:state: open
/proc/acpi/wakeup:Device S-state Status Sysfs node
/proc/acpi/wakeup:P0P1 S4 *disabled
/proc/acpi/wakeup:LID0 S3 *enabled
/proc/acpi/wakeup:EHC1 S0 *enabled pci:0000:00:1d.0
/proc/acpi/wakeup:XHC S0 *enabled pci:0000:00:14.0
/proc/acpi/wakeup:PXSX S4 *disabled
/proc/acpi/wakeup:RP03 S3 *disabled pci:0000:00:1c.0
/proc/acpi/wakeup:PEG0 S4 *disabled
/proc/acpi/wakeup:PEGP S4 *disabled
/proc/acpi/wakeup:PEG1 S4 *disabled
/proc/acpi/wakeup:PEG2 S4 *disabled

ubuntu@201401-14530:~$ dmesg | grep 'ACPI: Video'
[ 13.689138] ACPI: Video Device [GFX0] (multi-head: yes rom: no post: no)

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-29-generic 3.13.0-29.53
ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
Uname: Linux 3.13.0-29-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 1609 F.... pulseaudio
 /dev/snd/controlC1: ubuntu 1609 F.... pulseaudio
CRDA:
 country TW:
  (2402 - 2472 @ 40), (3, 27)
  (5270 - 5330 @ 40), (3, 17), DFS
  (5735 - 5815 @ 40), (3, 30)
CurrentDesktop: Unity
Date: Thu Jun 19 21:47:08 2014
HibernationDevice: RESUME=UUID=7454cf26-0b42-44d7-ac45-01977170fad5
InstallationDate: Installed on 2014-06-19 (0 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Dell Inc. Inspiron 5547
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic root=UUID=3dfa4af3-a788-4fbe-b7db-b895afb04d77 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-29-generic N/A
 linux-backports-modules-3.13.0-29-generic N/A
 linux-firmware 1.127.2
SourcePackage: linux
StagingDrivers: rts5139
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/12/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: X18
dmi.board.name: 0598GM
dmi.board.vendor: Dell Inc.
dmi.board.version: X01
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: X18
dmi.modalias: dmi:bvnDellInc.:bvrX18:bd02/12/2014:svnDellInc.:pnInspiron5547:pvrX18:rvnDellInc.:rn0598GM:rvrX01:cvnDellInc.:ct8:cvrX18:
dmi.product.name: Inspiron 5547
dmi.product.version: X18
dmi.sys.vendor: Dell Inc.

Revision history for this message
Po-Hsu Lin (cypressyew) wrote :
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Po-Hsu Lin (cypressyew) wrote : Re: [Dell Inspiron 5547] Unable to control brightness

Brightness control work with the latest daily-live kernel
ubuntu@201401-14530:~$ uname -a
Linux 201401-14530 3.16.0-999-generic #201406180205 SMP Wed Jun 18 06:05:58 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

Revision history for this message
penalvch (penalvch) wrote :

Po-Hsu Lin / Anthony Wong, the next step is to fully reverse commit bisect the kernel in order to identify the fix commit. Could you please do this following https://wiki.ubuntu.com/Kernel/KernelBisection#How_do_I_reverse_bisect_the_upstream_kernel.3F ?

tags: added: kernel-fixed-upstream
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
tags: added: needs-reverse-bisect
Changed in linux (Ubuntu):
assignee: Anthony Wong (anthonywong) → Robert Hooker (sarvatt)
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

Also affect 201401-14528 Dell Inspiron 5447
This could be fixed by 3.16.0-rc4 as well

The GRUB tweak mentioned in comment #7 of bug 1332437
"video.use_native_backlight=1" works.

So I think this issue is well explained in https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1332437/comments/8

Maybe we could set this as a duplicated one after we confirm these two bugs are identical.

summary: - [Dell Inspiron 5547] Unable to control brightness
+ [Dell Inspiron 5547/5447] Unable to control brightness with Intel
+ Haswell GPU
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
tags: added: 201401-14528
Revision history for this message
penalvch (penalvch) wrote :
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

Verified with Edward's fix [1] with 201401-14528 201401-14530
Backlight control works

Steps:
1. Install 14.04, boot to desktop
2. Install kernel from [1], reboot
3. Adjust the backlight with hotkeys

Actual result:
* Backlight control works.

[1] https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1333638/comments/10

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
assignee: Robert Hooker (sarvatt) → Edward Lin (airken)
status: Confirmed → Fix Committed
Changed in hwe-next:
status: New → Fix Committed
Changed in linux (Ubuntu Trusty):
status: New → Confirmed
penalvch (penalvch)
tags: added: bios-outdated-a04
Revision history for this message
Anthony Wong (anthonywong) wrote :

This bug should have been fixed with the kernel update in lp:1332437, so I'm marking this bug Fix Released.

Changed in linux (Ubuntu Trusty):
status: Confirmed → Fix Released
Changed in linux (Ubuntu):
status: Fix Committed → Invalid
Changed in hwe-next:
status: Fix Committed → Invalid
Changed in linux (Ubuntu):
status: Invalid → Fix Released
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

Verified with 3.13.0-46, it works on 201401-14530 Dell Inspiron 5547
Thanks!

Mathew Hodson (mhodson)
Changed in linux (Ubuntu Trusty):
importance: Undecided → Medium
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