package linux-image-3.13.0-29-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

Bug #1329461 reported by ab
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Incomplete
Medium
Unassigned

Bug Description

Package Update does not recognize NON-PAE system and
fails to install

ProblemType: Package
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-29-generic (not installed)
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic i686
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: i386
Date: Thu Jun 12 21:36:11 2014
DuplicateSignature: package:linux-image-3.13.0-29-generic:(not installed):subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 1
HibernationDevice: RESUME=UUID=56bc50ae-9d55-42ad-9ff5-6ece8d748bb3
InstallationDate: Installed on 2014-05-03 (40 days ago)
InstallationMedia: It
Lsusb:
 Bus 001 Device 003: ID 0cde:0006 Z-Com XG-300 802.11b Adapter
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: FUJITSU SIEMENS AMILO L Series
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   3.3V
  32-bit
  PC Card
ProcFB:

ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-24-generic root=/dev/mapper/it--vg-root ro vesafb.invalid=1 drm.debug=0xe plymouth:debug
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta2-9
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Title: package linux-image-3.13.0-29-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:
 Jun 12 20:03:08 lindenbaum kernel: [ 8739.579968] type=1400 audit(1402596188.776:78): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/cups-browsed" pid=12708 comm="apparmor_parser"
 Jun 12 20:03:09 lindenbaum kernel: [ 8740.377451] type=1400 audit(1402596189.576:79): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/cups-browsed" pid=12748 comm="apparmor_parser"
dmi.bios.date: 11/25/2005
dmi.bios.vendor: FUJITSU SIEMENS
dmi.bios.version: 1.0G-0031-0812
dmi.board.name: AMILO L7300
dmi.board.vendor: FUJITSU SIEMENS
dmi.board.version: None
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: FUJITSU SIEMENS
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnFUJITSUSIEMENS:bvr1.0G-0031-0812:bd11/25/2005:svnFUJITSUSIEMENS:pnAMILOLSeries:pvr:rvnFUJITSUSIEMENS:rnAMILOL7300:rvrNone:cvnFUJITSUSIEMENS:ct10:cvrN/A:
dmi.product.name: AMILO L Series
dmi.sys.vendor: FUJITSU SIEMENS

Revision history for this message
ab (ab2) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

You may need to run the following:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package.

If that does not resolve your issue, please mark the bug as "Confirmed"

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Volker S. (volker-schellberg) wrote :

volker@aragorn:~$ sudo apt-get install -f
...

This kernel does not support a non-PAE CPU.
dpkg: Error on proessing the archive /var/cache/apt/archives/linux-image-3.13.0-29-generic_3.13.0-29.53_i386.deb (--unpack):
 Sub-process new pre-installation-Skript returned EC 1.
Examining /etc/kernel/postrm.d .
run-parts: executing /etc/kernel/postrm.d/initramfs-tools 3.13.0-29-generic /boot/vmlinuz-3.13.0-29-generic
run-parts: executing /etc/kernel/postrm.d/zz-update-grub 3.13.0-29-generic /boot/vmlinuz-3.13.0-29-generic
Errors occured while processing:
 /var/cache/apt/archives/linux-image-3.13.0-29-generic_3.13.0-29.53_i386.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)

Revision history for this message
Apport retracing service (apport) wrote : This bug is a duplicate

Thank you for taking the time to report this crash and helping to make this software better. This particular crash has already been reported and is a duplicate of bug #1327447, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

tags: removed: need-duplicate-check
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