046d:c045 [Asus M4A79XTD EVO] PC USB mouse pointer gets stuck a lot

Bug #1328208 reported by Bevor
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Low
Unassigned

Bug Description

My problem is probably related to this problem: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/991707

My mouse pointer gets stuck a lot. I tested it with two different Logitech mice on Ubuntu 14.04 (fresh installation no update from previous version). I'm not sure if the problem occured at any update, because I can't remember that it happened at the fresh Ubuntu 14.04 installation. On my old system (12.10) there were no problems. On my laptop (13.10) there are no problems too.

At some phases the mouse works good, but sometimes it gets stuck that often (at the same desktop session, so no reboot or switching terminal). I wasn't able to narrow it down so far, so I can't say that it has something to do with clicking the mousewheel or any button.

What didn't help:
Reloading psmouse module.
Switching virtual terminal.

Description: Ubuntu 14.04 LTS
Release: 14.04

xorg:
  Installed: 1:7.7+1ubuntu8
  Candidate: 1:7.7+1ubuntu8
  Version table:
 *** 1:7.7+1ubuntu8 0
        500 http://artfiles.org/ubuntu.com/ trusty/main amd64 Packages
        100 /var/lib/dpkg/status

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
NonfreeKernelModules: nvidia
.proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 331.38 Wed Jan 8 19:32:30 PST 2014
 GCC version: gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1)
.tmp.unity.support.test.0:

ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Mon Jun 9 19:42:38 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 NVIDIA Corporation G92 [GeForce GTS 250] [10de:0615] (rev a2) (prog-if 00 [VGA controller])
   Subsystem: Point of View BV Device [1acc:9251]
InstallationDate: Installed on 2014-05-11 (29 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: System manufacturer System Product Name
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-24-generic root=UUID=87171c9e-5208-483b-912b-ecc1d1ccc940 ro quiet splash
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/25/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0704
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: M4A79XTD EVO
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev X.0X
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0704:bd11/25/2009:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM4A79XTDEVO:rvrRevX.0X:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
version.compiz: compiz 1:0.9.11+14.04.20140423-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Mon Jun 9 17:47:20 2014
xserver.configfile: default
xserver.errors: open /dev/fb0: No such file or directory
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:

xserver.version: 2:1.15.1-0ubuntu2

Revision history for this message
Bevor (bevor) wrote :
penalvch (penalvch)
summary: - Mouse pointer gets stuck a lot (PC, not Laptop with touchpad)
+ 046d:c045 [Asus M4A79XTD EVO] PC USB mouse pointer gets stuck a lot
tags: added: bios-outdated-2102
Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Bevor (bevor) wrote :

I made the BIOS update yesterday. Since this update the error didn't occur yet. If it's happening again, I'll let you know.

Revision history for this message
Bevor (bevor) wrote :

It stucked again, here are the outputs:

$ sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2102
06/17/2010

Revision history for this message
Bevor (bevor) wrote :

additional information: By the way, every time it stucks, the laser sensor on the bottom of the mouse flickers.

Revision history for this message
penalvch (penalvch) wrote :

Bevor, could you please test the latest upstream kernel available from the first line at the top page (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-3.15

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

tags: added: latest-bios-2102
removed: bios-outdated-2102
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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