Samsung Note II does not mount as drives after upgrade to 14.04

[SwaJime]

$ lsb_release -rd
Description: Ubuntu 14.04 LTS
Release: 14.04

When plugging my Samsung Note II into the USB port, I expect two Nautilus windows to pop up on the screen.

This worked fine before my upgrade.

There is no logging to /var/log/syslog when I plug in the device.

lsusb does not list the device.

$ lsusb
Bus 001 Device 003: ID 046d:082c Logitech, Inc.
Bus 001 Device 002: ID 03f0:c211 Hewlett-Packard
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 003: ID 1130:1620 Tenx Technology, Inc.
Bus 003 Device 002: ID 046d:c517 Logitech, Inc. LX710 Cordless Desktop Laser
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

I have also an HTC Vivid that would not mount after the upgrade. Recently however, it has started mounting properly.
The Samsung Note however, does not mount at all.

Thanks,

John

[SwaJime (john-swajime)]

Note: The Samsung Note II does load as two drives on a windows laptop. It does not work with my Ubuntu desktop.

[SwaJime (john-swajime)]

Correction ... it is loading now on the Ubuntu desktop. I don't know what changed, but thank you :-)

[SwaJime (john-swajime)]

Now it is not loading again. :-(

[SwaJime (john-swajime)]

This is from the log when it does connect:

Jun 11 12:20:13 desktop kernel: [138034.632055] usb 1-6: new high-speed USB device number 7 using ehci-pci
Jun 11 12:20:13 desktop kernel: [138034.765647] usb 1-6: New USB device found, idVendor=04e8, idProduct=6860
Jun 11 12:20:13 desktop kernel: [138034.765655] usb 1-6: New USB device strings: Mfr=2, Product=3, SerialNumber=4
Jun 11 12:20:13 desktop kernel: [138034.765660] usb 1-6: Product: SAMSUNG_Android
Jun 11 12:20:13 desktop kernel: [138034.765664] usb 1-6: Manufacturer: SAMSUNG
Jun 11 12:20:13 desktop kernel: [138034.765669] usb 1-6: SerialNumber: 42f76d11090bafad
Jun 11 12:20:14 desktop colord: Device added: sysfs-SAMSUNG-SAMSUNG_Android
Jun 11 12:20:14 desktop colord: Device added: sysfs-(null)
Jun 11 12:20:17 desktop dbus[1044]: [system] Activating service name='org.freedesktop.hostname1' (using servicehelper)
Jun 11 12:20:17 desktop dbus[1044]: [system] Successfully activated service 'org.freedesktop.hostname1'

[KalaDude (edwardwels)]

I have the same problem with Ubuntu 14.04. My canon camera still connects, and a memory card reader still connects. Out of curiosity, I turned on an old computer with Ubuntu 12.04 and connected the Samsung Note II and it was detected right away.

[KalaDude (edwardwels)]

Some further notes: the card that I plugged into to the card reader was the one from my canon camera. When I tried to plud other cards no of them were read, only canon formatted card was readable. Finally I turned off my Samsung Note II and removed the card from it and plugged it into the card reader. The card showed up in the file manger but an error message box appeared with the following error message:

Error mounting /dev/sdd1 at /media/edward/3062-6439: Command-line `mount -t "exfat" -o "uhelper=udisks2,nodev,nosuid,uid=1000,gid=1000,iocharset=utf8,namecase=0,errors=remount-ro,umask=0077" "/dev/sdd1" "/media/edward/3062-6439"' exited with non-zero exit status 32: mount: unknown filesystem type 'exfat'

Hope that helps ! Aloha !

[KalaDude (edwardwels)]

Hmmm, I'm a linux newbie trying to come up to speed. Hope I'm not overdoing it with details. I opened a terminal window and ran the blkid command. I have 3 hardrives in my machine, no optical disk, blkid is clearly showing 4 devices. Here is the readout from the blkid:

/dev/sda1: LABEL="Blk Cav" UUID="1048E52C48E51170" TYPE="ntfs"
/dev/sdb1: UUID="2D030D790055A20C" TYPE="ntfs"
/dev/sdc1: UUID="8f4996c0-c2f5-449f-a35c-47f301f66803" TYPE="ext4"
/dev/sdc5: UUID="bb5a4de5-52c7-4781-9520-853743d23b58" TYPE="swap"

[SwaJime (john-swajime)]

I switched usb cables. Apparently something was wrong with my cable.