Bluetooth problem with Parrot Zik headphones

Bug #1324790 reported by Chris Halse Rogers
16
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

HSP profile fails to work on my bluetooth headset (a Parrot Zik); a2dp works fine. HSP profile doesn't get sound or have the mic working.

This seems at least in part to be a kernel issue; the relevant bit of syslog is:
...
May 30 08:34:43 RedTail bluetoothd[4864]: /org/bluez/4864/hci0/dev_90_03_B7_5F_6F_DF/fd10: fd(25) ready
May 30 08:34:44 RedTail kernel: [63184.627985] input: 90:03:B7:5F:6F:DF as /devices/virtual/input/input121
May 30 08:34:45 RedTail bluetoothd[4864]: Badly formated or unrecognized command: AT+CSCS=?
May 30 08:34:45 RedTail bluetoothd[4864]: Badly formated or unrecognized command: AT+CPBS=?
May 30 08:34:45 RedTail bluetoothd[4864]: Badly formated or unrecognized command: AT+CIMI
May 30 08:35:12 RedTail bluetoothd[4864]: /org/bluez/4864/hci0/dev_90_03_B7_5F_6F_DF/fd11: fd(23) ready
May 30 08:37:26 RedTail bluetoothd[4864]: Audio connection got disconnected
May 30 08:37:55 RedTail kernel: [63376.126544] Bluetooth: hci0 SCO packet for unknown connection handle 0
May 30 08:37:55 RedTail kernel: [63376.126559] Bluetooth: hci0 SCO packet for unknown connection handle 0
May 30 08:37:55 RedTail kernel: [63376.126566] Bluetooth: hci0 SCO packet for unknown connection handle 0
May 30 08:37:55 RedTail kernel: [63376.126572] Bluetooth: hci0 SCO packet for unknown connection handle 0
May 30 08:37:55 RedTail kernel: [63376.126578] Bluetooth: hci0 SCO packet for unknown connection handle 0
May 30 08:37:55 RedTail kernel: [63376.126584] Bluetooth: hci0 SCO packet for unknown connection handle 0
May 30 08:37:55 RedTail kernel: [63376.126590] Bluetooth: hci0 SCO packet for unknown connection handle 0
May 30 08:37:55 RedTail kernel: [63376.126595] Bluetooth: hci0 SCO packet for unknown connection handle 0
May 30 08:37:55 RedTail kernel: [63376.126601] Bluetooth: hci0 SCO packet for unknown connection handle 0
May 30 08:37:55 RedTail kernel: [63376.126606] Bluetooth: hci0 SCO packet for unknown connection handle 0
May 30 08:37:55 RedTail kernel: [63376.126612] Bluetooth: hci0 SCO packet for unknown connection handle 0
May 30 08:37:55 RedTail kernel: [63376.126617] Bluetooth: hci0 SCO packet for unknown connection handle 0
May 30 08:37:55 RedTail kernel: [63376.126623] Bluetooth: hci0 SCO packet for unknown connection handle 7936
May 30 08:37:55 RedTail kernel: [63376.126629] Bluetooth: hci0 SCO packet for unknown connection handle 48
May 30 08:37:55 RedTail kernel: [63376.126635] Bluetooth: hci0 SCO packet for unknown connection handle 0
May 30 08:37:55 RedTail kernel: [63376.126641] Bluetooth: hci0 SCO packet for unknown connection handle 0
May 30 08:37:55 RedTail kernel: [63376.126647] Bluetooth: hci0 SCO packet for unknown connection handle 0
...

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: linux-image-3.15.0-2-generic (not installed)
ProcVersionSignature: Ubuntu 3.15.0-2.6-generic 3.15.0-rc6
Uname: Linux 3.15.0-2-generic x86_64
ApportVersion: 2.14.2-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/pcmC1D0c: chris 3967 F...m pulseaudio
 /dev/snd/pcmC1D0p: chris 3967 F...m pulseaudio
 /dev/snd/controlC1: chris 3967 F.... pulseaudio
 /dev/snd/controlC0: chris 3967 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri May 30 08:56:58 2014
InstallationDate: Installed on 2013-08-06 (296 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: System76, Inc. Galago UltraPro
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.15.0-2-generic.efi.signed root=UUID=92c2fa03-f29c-4bcc-87ab-f0fe28c134f2 ro quiet splash i915.i915_enable_rc6=7 vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.15.0-2-generic N/A
 linux-backports-modules-3.15.0-2-generic N/A
 linux-firmware 1.130
SourcePackage: linux
UpgradeStatus: Upgraded to utopic on 2013-08-06 (296 days ago)
dmi.bios.date: 07/09/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4.6.5
dmi.board.asset.tag: Tag 12345
dmi.board.name: Galago UltraPro
dmi.board.vendor: System76, Inc.
dmi.board.version: galu1
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: System76, Inc,
dmi.chassis.version: galu1
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd07/09/2013:svnSystem76,Inc.:pnGalagoUltraPro:pvrgalu1:rvnSystem76,Inc.:rnGalagoUltraPro:rvrgalu1:cvnSystem76,Inc,:ct9:cvrgalu1:
dmi.product.name: Galago UltraPro
dmi.product.version: galu1
dmi.sys.vendor: System76, Inc.

Revision history for this message
Chris Halse Rogers (raof) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Chris Halse Rogers, thank you for reporting this and helping make Ubuntu better. Could you please test the latest upstream kernel available (3.15-rc7) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-3.15-rc7

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

tags: added: needs-upstream-testing regression-potential
Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Chris Halse Rogers (raof) wrote :

Tried with the 3.16-rc4 kernel. Syslog output was different, but the headset still fails to switch to HSP mode, and similar messages are generated:

Jul 9 09:38:02 RedTail bluetoothd[816]: Badly formated or unrecognized command: AT+CSCS=?
Jul 9 09:38:02 RedTail bluetoothd[816]: Badly formated or unrecognized command: AT+CPBS=?
Jul 9 09:38:03 RedTail bluetoothd[816]: Badly formated or unrecognized command: AT+CIMI
Jul 9 09:38:03 RedTail bluetoothd[816]: /org/bluez/816/hci0/dev_90_03_B7_5F_6F_DF/fd2: fd(28) ready
Jul 9 09:38:04 RedTail kernel: [ 437.195341] input: 90:03:B7:5F:6F:DF as /devices/virtual/input/input25
Jul 9 09:39:33 RedTail bluetoothd[816]: /org/bluez/816/hci0/dev_90_03_B7_5F_6F_DF/fd1: fd(25) ready
Jul 9 09:39:33 RedTail kernel: [ 526.271851] Bluetooth: hci0 SCO packet for unknown connection handle 31
Jul 9 09:39:38 RedTail bluetoothd[816]: Audio connection got disconnected

tags: added: kernel-bug-exists-upstream-3.16-rc4
removed: needs-upstream-testing regression-potential
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Chris Halse Rogers, did this problem not occur in a release prior to Utopic?

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