[scopes] No success/failure feedback when doing ratings/reviews

Bug #1322265 reported by Thomas Strehl
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Ubuntu UX
Won't Fix
Medium
Paty Davila
unity-scope-click (Ubuntu)
Triaged
High
Unassigned
unity8 (Ubuntu)
Won't Fix
Medium
Unassigned

Bug Description

When entering text into review field the status of the "send" button does not change meaning it does not indicate it would be enabled. However, tabbing the button is possible. When doing so, review text disappears as expected but there is no feedback whether it was successfully send to server or not. In fact, it seems it wasn't as the review doesn't show up when relaunching the preview.

------ UX Comment ------

This is part of a bigger redesign project (Scopes toolkit and scopes previews) and it can't be fixed as a single bug. The desired resolution and specs will be updated as soon as they are available. As we've done some work on this project, we already know that these two elements will provide feedback from user interaction.

Thomas Strehl (strehl-t)
Changed in unity-scope-click:
assignee: nobody → Rodney Dawes (dobey)
dobey (dobey)
affects: unity-scope-click → unity-scope-click (Ubuntu)
Revision history for this message
Michał Sawicz (saviq) wrote :

Related bug, probably to be solved together: bug #1318144

Changed in unity8:
status: New → Triaged
importance: Undecided → Medium
Revision history for this message
dobey (dobey) wrote :

Michal, that bug is definitely separate from this one, and is primarily a server issue. While "already submitted a review" is a possible error condition, I think surfacing that error, and making it possible to submit another review for the same app, are separate issues.

Thomas, can you check in ~/.cache/upstart/scope-registry.log for the error to see what actually went wrong? It should be a line with a "CRITICAL: Network error submitting a review" that shows the error.

Revision history for this message
Thomas Strehl (strehl-t) wrote :

Tried to reproduce but now I fail even earlier meaning the "send" button apparently doesn't do anything. When tabbing the button, there is also no entry in log file.

In addition, what's annoying is that the OSK is placed right on top of the text input field, so before typing one has to scroll.

Michał Sawicz (saviq)
Changed in unity8 (Ubuntu):
importance: Undecided → Medium
status: New → Triaged
Michał Sawicz (saviq)
no longer affects: unity8
Revision history for this message
Albert Astals Cid (aacid) wrote :

Would appreciate input from deisgn here in what we need to do.

Changed in ubuntu-ux:
status: New → Triaged
importance: Undecided → Medium
assignee: nobody → Paty Davila (dizzypaty)
summary: - No success/failure feedback when doing ratings/reviews
+ [scopes] No success/failure feedback when doing ratings/reviews
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in unity-scope-click (Ubuntu):
status: New → Confirmed
Revision history for this message
Natalia Bidart (nataliabidart) wrote :

Same here, review was submitted with the wrong credentials and I got no feedback at all.
And now I can not even review the same app again.

Revision history for this message
Albert Astals Cid (aacid) wrote :

unity8 waiting for design -> Incomplete

Changed in unity8 (Ubuntu):
status: Triaged → Incomplete
Paty Davila (dizzypaty)
Changed in ubuntu-ux:
status: Triaged → Won't Fix
description: updated
Changed in unity8 (Ubuntu):
status: Incomplete → Won't Fix
dobey (dobey)
Changed in unity-scope-click (Ubuntu):
status: Confirmed → Triaged
importance: Undecided → High
dobey (dobey)
Changed in unity-scope-click (Ubuntu):
assignee: Rodney Dawes (dobey) → nobody
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