Screen(s) froze in Gnome-shell.

Bug #1321008 reported by KML
16
This bug affects 2 people
Affects Status Importance Assigned to Milestone
xorg-server (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Screen(s) froze in Gnome-shell when i was working in rdesktop.

The laptop (Dell E6520) was seated in a dock with 2 screens attached. Both the screen with rdesktop and the one without froze, and i was only able to move the mouse-pointer.

ProblemType: Crash
DistroRelease: Ubuntu 14.04
Package: xserver-xorg-core 2:1.15.1-0ubuntu2
ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.1
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
Date: Mon May 19 14:29:58 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
ExecutablePath: /usr/bin/Xorg
ExecutableTimestamp: 1397655517
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0116] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:0494]
InstallationDate: Installed on 2014-05-16 (2 days ago)
InstallationMedia: Ubuntu-GNOME 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
MachineType: Dell Inc. Latitude E6520
ProcCmdline: /usr/bin/X :0 -background none -verbose -auth /var/run/gdm/auth-for-gdm-TlE83H/database -seat seat0 -nolisten tcp vt7
ProcCwd: /etc/X11
ProcEnviron:
 LANG=en_US.UTF-8
 TERM=linux
 LANGUAGE=en_US:en
 PATH=(custom, no user)
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-24-generic.efi.signed root=/dev/mapper/ubuntu--gnome--vg-root ro quiet splash vt.handoff=7
Signal: 6
SourcePackage: xorg-server
StacktraceTop:
 __libc_message (do_abort=do_abort@entry=1, fmt=fmt@entry=0x7fafcc13aa10 "*** Error in `%s': %s: 0x%s ***\n") at ../sysdeps/posix/libc_fatal.c:175
 malloc_printerr (ptr=<optimized out>, str=0x7fafcc13aaf8 "double free or corruption (!prev)", action=1) at malloc.c:4996
 _int_free (av=<optimized out>, p=<optimized out>, have_lock=0) at malloc.c:3840
 ?? () from /usr/lib/xorg/modules/drivers/intel_drv.so
 ?? () from /usr/lib/xorg/modules/drivers/intel_drv.so
Title: Xorg crashed with SIGABRT in __libc_message()
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 02/28/2012
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A12
dmi.board.name: 0NVF5K
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA12:bd02/28/2012:svnDellInc.:pnLatitudeE6520:pvr01:rvnDellInc.:rn0NVF5K:rvrA01:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E6520
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-4ubuntu5
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-4ubuntu5
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Mon May 19 14:30:10 2014
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 16450
 vendor DEL
xserver.version: 2:1.15.1-0ubuntu2

Revision history for this message
KML (zemoh) wrote :
Revision history for this message
Apport retracing service (apport) wrote :

StacktraceTop:
 __libc_message (do_abort=do_abort@entry=1, fmt=fmt@entry=0x7fafcc13aa10 "*** Error in `%s': %s: 0x%s ***\n") at ../sysdeps/posix/libc_fatal.c:175
 malloc_printerr (ptr=<optimized out>, str=0x7fafcc13aaf8 "double free or corruption (!prev)", action=1) at malloc.c:4996
 _int_free (av=<optimized out>, p=<optimized out>, have_lock=0) at malloc.c:3840
 kgem_expire_cache (kgem=kgem@entry=0x7fafce39c000) at ../../../src/sna/kgem.c:3313
 sna_accel_expire (sna=0x7fafce39c000) at ../../../src/sna/sna_accel.c:16636

Revision history for this message
Apport retracing service (apport) wrote : Stacktrace.txt
Revision history for this message
Apport retracing service (apport) wrote : StacktraceSource.txt
Revision history for this message
Apport retracing service (apport) wrote : ThreadStacktrace.txt
Changed in xorg-server (Ubuntu):
importance: Undecided → Medium
tags: removed: need-amd64-retrace
KML (zemoh)
information type: Private → Public
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xorg-server (Ubuntu):
status: New → Confirmed
Revision history for this message
amirandom (random-w) wrote :

I have the same problem!

description: updated
Revision history for this message
amirandom (random-w) wrote :

I was playing Dota 2 and all the screen frozen.
After reboot i only could move mouse pointer after the login screen.
And i couldnt see my Desktop.

I solve this problem reinstalling Nvidia card driver and unity.

Revision history for this message
KML (zemoh) wrote :

I worked arround the problem by running rdesktop with the -b flag - Info from rdesktop man: "-b : Force the server to send screen updates as bitmaps rather than using higher-level drawing operations."

Since i did this i havn't had this problem even once, but it takes a heavy toll on the bandwidth, and on slow connections this is far from ideal.

Hope you find a fix.

Revision history for this message
Paul White (paulw2u) wrote :

We are sorry that we do not always have the capacity to review all reported bugs in a timely manner. You reported this bug some time ago and there have been many changes in Ubuntu since that time.

Ubuntu 14.04 (trusty) reached end-of-standard-support on April 25, 2019.

Does this bug report have any relevance when using a currently supported version of Ubuntu? Please let us know if it does otherwise this report can be left to expire in approximately 60 days time.

Thank you for helping make Ubuntu better.

Changed in xorg-server (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg-server (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg-server (Ubuntu):
status: Incomplete → Expired
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