[Intel DH87RL] suspend/resume failure

[Abhishek]

Ubuntu failed to resume from suspend.

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-24-generic 3.13.0-24.47
ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: abhishek 1502 F.... pulseaudio
 /dev/snd/controlC0: abhishek 1502 F.... pulseaudio
CurrentDmesg:
 [ 28.840914] init: plymouth-upstart-bridge main process ended, respawning
 [ 30.974048] init: plymouth-stop pre-start process (1250) terminated with status 1
 [ 168.814573] PPP BSD Compression module registered
 [ 168.816760] PPP Deflate Compression module registered
Date: Sun May 18 18:47:18 2014
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=3804ab62-f8a2-4389-9d78-d129c6b28d61
InstallationDate: Installed on 2013-07-31 (291 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
InterpreterPath: /usr/bin/python3.4
IwConfig:
 ppp0 no wireless extensions.

 eth0 no wireless extensions.

 lo no wireless extensions.
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=845147fc-2eb2-48ce-8d1d-10789a5c5c04 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-24-generic N/A
 linux-backports-modules-3.13.0-24-generic N/A
 linux-firmware 1.127.2
RfKill:

SourcePackage: linux
Title: suspend/resume failure
UpgradeStatus: Upgraded to trusty on 2014-04-18 (30 days ago)
UserGroups:

dmi.bios.date: 04/10/2013
dmi.bios.vendor: Intel Corp.
dmi.bios.version: RLH8710H.86A.0314.2013.0410.1954
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: DH87RL
dmi.board.vendor: Intel Corporation
dmi.board.version: AAG74240-400
dmi.chassis.type: 3
dmi.modalias: dmi:bvnIntelCorp.:bvrRLH8710H.86A.0314.2013.0410.1954:bd04/10/2013:svn:pn:pvr:rvnIntelCorporation:rnDH87RL:rvrAAG74240-400:cvn:ct3:cvr:

[Brad Figg (brad-figg)]

This change was made by a bot.

[penalvch (penalvch)]

Abhishek, thank you for reporting this and helping make Ubuntu better. As per https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Desktop+Boards&ProductLine=Intel%C2%AE+8+Series+Chipset+Boards&ProductProduct=Intel%C2%AE+Desktop+Board+DH87RL an update to your BIOS is available (0325). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Thank you for your understanding.

[Abhishek (rawcoder)]

Hi Christopher,
Updating the BIOS worked (at least for now). I tested both methods: 'pm-suspend' and the automatic one. Both seem to work.

Sorry, I should have updated my BIOS before reporting bug.
Thank you for your help!

[Abhishek (rawcoder)]

BIOS update fixed the issue.

[penalvch (penalvch)]

Abhishek, no worries on not updating the BIOS first before filing. I (among many others) also fell into the same trap a while back so I know the feeling. Despite this, this wouldn't be considered Status Fix Released as no commit fix was issued to address this problem as noted in https://wiki.ubuntu.com/Bugs/Status . Hence, this would considered Invalid due to being BIOS related versus linux kernel code related. Please feel free to report any future bugs you may find.