Resolution limited to 1024x768 on Intel G31/G33

Bug #1320446 reported by Jerre Domitilli
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Low
Unassigned

Bug Description

In a clean install of Ubuntu 14.04 the resolution is limited to 1024x768.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-27.50-lowlatency 3.13.11
Uname: Linux 3.13.0-27-lowlatency x86_64
.tmp.unity.support.test.1:

ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
Date: Sat May 17 01:57:13 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation 82G33/G31 Express Integrated Graphics Controller [8086:29c2] (rev 02) (prog-if 00 [VGA controller])
   Subsystem: Dell Inspiron 530 [1028:020d]
InstallationDate: Installed on 2014-03-23 (54 days ago)
InstallationMedia: Ubuntu-Studio 14.04 "Trusty Tahr" - Alpha amd64 (20140221)
ProcEnviron:
 LANGUAGE=en_US
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-lowlatency root=UUID=c05edc70-63fd-43aa-8fe3-5935d462e55f ro nomodeset quiet splash vt.handoff=7
Renderer: Software
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/20/2008
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.0.15
dmi.board.name: 0RY007
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: OEM
dmi.modalias: dmi:bvnDellInc.:bvr1.0.15:bd06/20/2008:svnDellInc.:pnInspiron530:pvr:rvnDellInc.:rn0RY007:rvr:cvnDellInc.:ct3:cvrOEM:
dmi.product.name: Inspiron 530
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.11+14.04.20140423-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.54+git20140505.5126fcb2-0ubuntu0ricotz~trusty
version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.0~git20140515.67041874-0ubuntu0sarvatt~trusty
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.0~git20140515.67041874-0ubuntu0sarvatt~trusty
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.99+git20140505.be1469cc-0ubuntu0ricotz~trusty
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.911+git20140507.18416b51-0ubuntu0ricotz~trusty
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10+git20140220.480f0998-0ubuntu0sarvatt
xserver.bootTime: Sat May 17 01:53:31 2014
xserver.configfile: /etc/X11/xorg.conf
xserver.devices:
 input Power Button KEYBOARD, id 6
 input Power Button KEYBOARD, id 7
 input Logitech USB Optical Mouse MOUSE, id 8
 input Generic USB+PS2 Keyboard KEYBOARD, id 9
 input Generic USB+PS2 Keyboard KEYBOARD, id 10
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:

xserver.version: 2:1.15.1-0ubuntu2

Revision history for this message
Jerre Domitilli (jerredomitilli) wrote :
Revision history for this message
penalvch (penalvch) wrote :

Jerre Domitilli, as per http://www.dell.com/support/home/us/en/04/product-support/product/inspiron-530/drivers an update to your computer's buggy and outdated BIOS is available (1.0.18). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then please mark this report Status New.

Thank you for your understanding.

tags: added: bios-outdated-1.0.18
description: updated
Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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