Muon-updater fails to ask for authentication

Bug #1320041 reported by Darren Peets
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
muon (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

When attempting to install updates in muon-updater, clicking Install Updates immediately returns a dialog box stating "This operation cannot continue since proper authorisation was not provided", without first asking for a password.

Reinstalling polkit-kde-1 does not help, killing qaptworker2 does not help.

Actual behaviour: the above error message.
Expected behaviour: software asks for password, installs updates

muon-updater:
  Installed: 2.2.0-0ubuntu3.1
  Candidate: 2.2.0-0ubuntu3.1
  Version table:
 *** 2.2.0-0ubuntu3.1 0
        500 http://archive.ubuntu.com/ubuntu/ trusty-updates/universe i386 Packages
        100 /var/lib/dpkg/status
     2.2.0-0ubuntu3 0
        500 http://archive.ubuntu.com/ubuntu/ trusty/universe i386 Packages

Description: Ubuntu 14.04 LTS
Release: 14.04

Various things to check were suggested under Bug 833058, so a file is attached with more information

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: muon-updater 2.2.0-0ubuntu3.1
ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
Uname: Linux 3.13.0-24-generic i686
ApportVersion: 2.14.1-0ubuntu3.1
Architecture: i386
CurrentDesktop: KDE
Date: Fri May 16 10:27:49 2014
SourcePackage: muon
UpgradeStatus: Upgraded to trusty on 2014-04-19 (26 days ago)

Revision history for this message
Darren Peets (dpeets) wrote :
Revision history for this message
Harald Sitter (apachelogger) wrote :

Hi there!

Thanks for reporting this bug! Your bug seems to be a problem with the KDE program itself, and not with our KDE packages. While we appreciate your issue, it would be better if it was tracked at https://bugs.kde.org, so that the KDE developers can deal with this speedily and have direct communication with you as the reporter for more effective debugging.

Thanks!

Changed in muon (Ubuntu):
status: New → Invalid
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.