Ubuntu One Captcha too hard to enter correctly

Bug #1319626 reported by Vladimir Hidalgo
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
ubuntuone-client-data (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I tried to create a new Ubuntu One while setting up the Sofware Center "suggested apps" (which required an Ubuntu One account) and ended frustated.

The Captcha is really hard, I gave up on the account creation after 10 tries, I'm a male on my twentys with normal vision and could not decipher the Captcha.

Not even 4***.org captchas gives me troubles as those on the Ubuntu One register page.

I suggest to improve the captchas so they're not so difficult to read, I can just imagie my dad would just close that window if he saw such a hard captcha.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: ubuntuone-client-data 13.05-0ubuntu1
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.1
Architecture: amd64
CurrentDesktop: Unity
Date: Wed May 14 21:29:17 2014
Dependencies:

InstallationDate: Installed on 2014-05-15 (0 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
PackageArchitecture: all
SourcePackage: ubuntuone-client-data
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Vladimir Hidalgo (vlad88sv) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubuntuone-client-data (Ubuntu):
status: New → Confirmed
Revision history for this message
mareeswaran (j-mareeswaran) wrote :

I also faced this issue. The captchas in Ubuntu software center are absolutely hard to crack. You can try creating account thru browser. It seems we get easier captchas in the browser.

Revision history for this message
Rick Ames (mpurnyn) wrote :

How has this not been fixed yet? this problem has existed for years...

The captcha's almost always have some string of illegible r,n,u and m's. It's so stupid.

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