[Asus P8H77-M PRO] No comeback from sleep

Bug #1318946 reported by Jaufré Aligé
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Low
Unassigned

Bug Description

Hi,
This problem didn't exist with Ubuntu 12.04.
I upgraded to 14.04. Now each time the system goes to sleep, I can't wake it up.
The machine looks normally sleeping (led flashes) but no reaction with mouse or keyboard.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-26.48-generic 3.13.11
Uname: Linux 3.13.0-26-generic x86_64
NonfreeKernelModules: nvidia
.proc.driver.nvidia.gpus.0: Error: [Errno 21] est un dossier: '/proc/driver/nvidia/gpus/0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 331.38 Wed Jan 8 19:32:30 PST 2014
 GCC version: gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1)
.tmp.unity.support.test.0:

ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell]
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Tue May 13 10:16:59 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
DkmsStatus:
 bbswitch, 0.7, 3.13.0-24-generic, x86_64: installed
 bbswitch, 0.7, 3.13.0-26-generic, x86_64: installed
 nvidia-331, 331.38, 3.13.0-24-generic, x86_64: installed
 nvidia-331, 331.38, 3.13.0-26-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
 NVIDIA Corporation GF104 [GeForce GTX 460] [10de:0e22] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: ASUSTeK Computer Inc. Device [1043:835d]
MachineType: System manufacturer System Product Name
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-26-generic root=UUID=e057ab66-ce6b-4072-9fdb-59d76882e7cd ro quiet splash
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/12/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1003
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: P8H77-M PRO
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1003:bd10/12/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8H77-MPRO:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
version.compiz: compiz 1:0.9.11+14.04.20140423-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-4ubuntu5
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-4ubuntu5
version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Tue May 13 09:46:36 2014
xserver.configfile: default
xserver.errors: open /dev/fb0: No such file or directory
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:

xserver.version: 2:1.15.1-0ubuntu2

Revision history for this message
Jaufré Aligé (jaufre) wrote :
Revision history for this message
Jaufré Aligé (jaufre) wrote :

Same thing on a customer's machine with an AMD athlong 64 X2 4000+ and a 8400gt.
It's using proprietary driver.

Strange thing : If I change ACPI Suspend Type from S1&S3 to S1(POS), then it goes to sleep (with a strange signal to monitor) then comes back without problem.

Maybe it's a kernel problem.

Revision history for this message
Jaufré Aligé (jaufre) wrote :

Looks like ACPI is broken

affects: xorg (Ubuntu) → linux (Ubuntu)
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote : Re: No comeback from sleep

Jaufré Aligé, thank you for reporting this and helping make Ubuntu better. As per http://support.asus.com/download.aspx?SLanguage=en&m=P8H77-M%20PRO&os=8 an update to your BIOS is available (1503). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Thank you for your understanding.

tags: added: bios-outdated-1503
Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
summary: - No comeback from sleep
+ [Asus P8H77-M PRO] No comeback from sleep
Revision history for this message
Jaufré Aligé (jaufre) wrote :

I updated the bios.
versuib 1503
03/17/2014

It looks fixed on my own computer but my customer's motherboard (M2A-VM) is way too old lol.
If we are only compatible with last motherboards... it's like using wind**s :-(

Revision history for this message
penalvch (penalvch) wrote :

Jaufré Aligé, regarding your customer's motherboard M2A-VM, please file a new report. This bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1318946/comments/6 regarding this being fixed with a BIOS update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

Changed in linux (Ubuntu):
status: Incomplete → Invalid
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.