package linux-image-3.13.0-26-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

[Andrea Amoroso]

Couldn't install the linux kernel update..Xubuntu 14.04

ProblemType: Package
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-26-generic (not installed)
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic i686
ApportVersion: 2.14.1-0ubuntu3
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: roby 2287 F.... pulseaudio
Date: Sat May 10 09:04:36 2014
DuplicateSignature: package:linux-image-3.13.0-26-generic:(not installed):subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 1
HibernationDevice: RESUME=UUID=c47113fc-71c2-4227-8329-d57651b19038
InstallationDate: Installed on 2013-04-11 (393 days ago)
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 002: ID 093a:2510 Pixart Imaging, Inc. Optical Mouse
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Hewlett-Packard HP Pavilion dv1000 (PN630EA#ABZ)
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=b11959f5-f499-46a8-ac03-a06372f5ac47 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta2-9
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Title: package linux-image-3.13.0-26-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: Upgraded to trusty on 2014-04-19 (21 days ago)
dmi.bios.date: 09/15/2004
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.08
dmi.board.name: 09B8
dmi.board.vendor: Quanta
dmi.board.version: 34.1E
dmi.chassis.type: 10
dmi.chassis.vendor: Quanta
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.08:bd09/15/2004:svnHewlett-Packard:pnHPPaviliondv1000(PN630EA#ABZ):pvrRev1:rvnQuanta:rn09B8:rvr34.1E:cvnQuanta:ct10:cvrN/A:
dmi.product.name: HP Pavilion dv1000 (PN630EA#ABZ)
dmi.product.version: Rev 1
dmi.sys.vendor: Hewlett-Packard

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

You may need to run the following:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package.

If that does not resolve your issue, please mark the bug as "Confirmed"

[Andrea Amoroso (heiko81)]

No, that didn't solve my problem, I've already tried that because was suggested in another similar bug..