Ubuntu
linux-lts-saucy package

package linux-image-3.11.0-20-generic (not installed) failed to install/upgrade: Unterprozess neues pre-installation-Skript gab den Fehlerwert 1 zurück

Bug #1317867 reported by Wolfgang Maier on 2014-05-09

This bug affects 2 people

Affects		Status	Importance	Assigned to	Milestone
	linux-lts-saucy (Ubuntu)	Confirmed	Undecided	Unassigned

Bug Description

olfgang@wolfgang-Compaq-nx7010-PG588ET-ABD:~$ sudo apt-get install -f
[sudo] password for wolfgang:
Paketlisten werden gelesen... Fertig
Abhängigkeitsbaum wird aufgebaut
Statusinformationen werden eingelesen... Fertig
Abhängigkeiten werden korrigiert... Fertig
Die folgenden Pakete wurden automatisch installiert und werden nicht mehr benötigt:
  python-renderpm libart-2.0-2 python-reportlab-accel python-reportlab
Verwenden Sie »apt-get autoremove«, um sie zu entfernen.
Die folgenden zusätzlichen Pakete werden installiert:
  linux-image-3.11.0-20-generic
Vorgeschlagene Pakete:
  fdutils linux-lts-saucy-doc-3.11.0 linux-lts-saucy-source-3.11.0
  linux-lts-saucy-tools
Die folgenden NEUEN Pakete werden installiert:
  linux-image-3.11.0-20-generic
0 aktualisiert, 1 neu installiert, 0 zu entfernen und 45 nicht aktualisiert.
2 nicht vollständig installiert oder entfernt.
Es müssen noch 0 B von 57,2 MB an Archiven heruntergeladen werden.
Nach dieser Operation werden 154 MB Plattenplatz zusätzlich benutzt.
Möchten Sie fortfahren [J/n]? j
(Lese Datenbank ... 175435 Dateien und Verzeichnisse sind derzeit installiert.)
Entpacken von linux-image-3.11.0-20-generic (aus .../linux-image-3.11.0-20-generic_3.11.0-20.35~precise1_i386.deb) ...
This kernel does not support a non-PAE CPU.
dpkg: Fehler beim Bearbeiten von /var/cache/apt/archives/linux-image-3.11.0-20-generic_3.11.0-20.35~precise1_i386.deb (--unpack):
Unterprozess neues pre-installation-Skript gab den Fehlerwert 1 zurück
Examining /etc/kernel/postrm.d .
run-parts: executing /etc/kernel/postrm.d/initramfs-tools 3.11.0-20-generic /boot/vmlinuz-3.11.0-20-generic
run-parts: executing /etc/kernel/postrm.d/zz-update-grub 3.11.0-20-generic /boot/vmlinuz-3.11.0-20-generic
Fehler traten auf beim Bearbeiten von:
/var/cache/apt/archives/linux-image-3.11.0-20-generic_3.11.0-20.35~precise1_i386.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)

Notebook Modell HP Compaq nx7010,
linux-image-3.11.0-20-generic lässt sich nicht installieren, nach versuchter Aktuallisierung lässt sich
Software center nicht mehr nutzen, System beschädigt.

Description: Ubuntu 12.04.4 LTS
Release: 12.04

Paketdateien:
100 /var/lib/dpkg/status
     release a=now
500 http://extras.ubuntu.com/ubuntu/ precise/main i386 Packages
     release v=12.04,o=LP-PPA-app-review-board,a=precise,n=precise,l=Application Review Board PPA,c=main
     origin extras.ubuntu.com
500 http://archive.canonical.com/ubuntu/ precise/partner i386 Packages
     release v=12.04,o=Canonical,a=precise,n=precise,l=Partner archive,c=partner
     origin archive.canonical.com
500 http://security.ubuntu.com/ubuntu/ precise-security/universe Translation-en
500 http://security.ubuntu.com/ubuntu/ precise-security/restricted Translation-en
500 http://security.ubuntu.com/ubuntu/ precise-security/multiverse Translation-en
500 http://security.ubuntu.com/ubuntu/ precise-security/main Translation-en
500 http://security.ubuntu.com/ubuntu/ precise-security/multiverse i386 Packages
     release v=12.04,o=Ubuntu,a=precise-security,n=precise,l=Ubuntu,c=multiverse
     origin security.ubuntu.com
500 http://security.ubuntu.com/ubuntu/ precise-security/universe i386 Packages
     release v=12.04,o=Ubuntu,a=precise-security,n=precise,l=Ubuntu,c=universe
     origin security.ubuntu.com
500 http://security.ubuntu.com/ubuntu/ precise-security/restricted i386 Packages
     release v=12.04,o=Ubuntu,a=precise-security,n=precise,l=Ubuntu,c=restricted
     origin security.ubuntu.com
500 http://security.ubuntu.com/ubuntu/ precise-security/main i386 Packages
     release v=12.04,o=Ubuntu,a=precise-security,n=precise,l=Ubuntu,c=main
     origin security.ubuntu.com
500 http://de.archive.ubuntu.com/ubuntu/ precise-backports/universe Translation-en
500 http://de.archive.ubuntu.com/ubuntu/ precise-backports/restricted Translation-en
500 http://de.archive.ubuntu.com/ubuntu/ precise-backports/multiverse Translation-en
500 http://de.archive.ubuntu.com/ubuntu/ precise-backports/main Translation-en
100 http://de.archive.ubuntu.com/ubuntu/ precise-backports/multiverse i386 Packages
     release v=12.04,o=Ubuntu,a=precise-backports,n=precise,l=Ubuntu,c=multiverse
     origin de.archive.ubuntu.com
100 http://de.archive.ubuntu.com/ubuntu/ precise-backports/universe i386 Packages
     release v=12.04,o=Ubuntu,a=precise-backports,n=precise,l=Ubuntu,c=universe
     origin de.archive.ubuntu.com
100 http://de.archive.ubuntu.com/ubuntu/ precise-backports/restricted i386 Packages
     release v=12.04,o=Ubuntu,a=precise-backports,n=precise,l=Ubuntu,c=restricted
     origin de.archive.ubuntu.com
100 http://de.archive.ubuntu.com/ubuntu/ precise-backports/main i386 Packages
     release v=12.04,o=Ubuntu,a=precise-backports,n=precise,l=Ubuntu,c=main
     origin de.archive.ubuntu.com
500 http://de.archive.ubuntu.com/ubuntu/ precise-updates/universe Translation-en
500 http://de.archive.ubuntu.com/ubuntu/ precise-updates/universe Translation-de
500 http://de.archive.ubuntu.com/ubuntu/ precise-updates/restricted Translation-en
500 http://de.archive.ubuntu.com/ubuntu/ precise-updates/restricted Translation-de
500 http://de.archive.ubuntu.com/ubuntu/ precise-updates/multiverse Translation-en
500 http://de.archive.ubuntu.com/ubuntu/ precise-updates/multiverse Translation-de
500 http://de.archive.ubuntu.com/ubuntu/ precise-updates/main Translation-en
500 http://de.archive.ubuntu.com/ubuntu/ precise-updates/main Translation-de
500 http://de.archive.ubuntu.com/ubuntu/ precise-updates/multiverse i386 Packages
     release v=12.04,o=Ubuntu,a=precise-updates,n=precise,l=Ubuntu,c=multiverse
     origin de.archive.ubuntu.com
500 http://de.archive.ubuntu.com/ubuntu/ precise-updates/universe i386 Packages
     release v=12.04,o=Ubuntu,a=precise-updates,n=precise,l=Ubuntu,c=universe
     origin de.archive.ubuntu.com
500 http://de.archive.ubuntu.com/ubuntu/ precise-updates/restricted i386 Packages
     release v=12.04,o=Ubuntu,a=precise-updates,n=precise,l=Ubuntu,c=restricted
     origin de.archive.ubuntu.com
500 http://de.archive.ubuntu.com/ubuntu/ precise-updates/main i386 Packages
     release v=12.04,o=Ubuntu,a=precise-updates,n=precise,l=Ubuntu,c=main
     origin de.archive.ubuntu.com
500 http://de.archive.ubuntu.com/ubuntu/ precise/universe Translation-en
500 http://de.archive.ubuntu.com/ubuntu/ precise/universe Translation-de
500 http://de.archive.ubuntu.com/ubuntu/ precise/restricted Translation-en
500 http://de.archive.ubuntu.com/ubuntu/ precise/restricted Translation-de
500 http://de.archive.ubuntu.com/ubuntu/ precise/multiverse Translation-en
500 http://de.archive.ubuntu.com/ubuntu/ precise/multiverse Translation-de
500 http://de.archive.ubuntu.com/ubuntu/ precise/main Translation-en
500 http://de.archive.ubuntu.com/ubuntu/ precise/main Translation-de
500 http://de.archive.ubuntu.com/ubuntu/ precise/multiverse i386 Packages
     release v=12.04,o=Ubuntu,a=precise,n=precise,l=Ubuntu,c=multiverse
     origin de.archive.ubuntu.com
500 http://de.archive.ubuntu.com/ubuntu/ precise/universe i386 Packages
     release v=12.04,o=Ubuntu,a=precise,n=precise,l=Ubuntu,c=universe
     origin de.archive.ubuntu.com
500 http://de.archive.ubuntu.com/ubuntu/ precise/restricted i386 Packages
     release v=12.04,o=Ubuntu,a=precise,n=precise,l=Ubuntu,c=restricted
     origin de.archive.ubuntu.com
500 http://de.archive.ubuntu.com/ubuntu/ precise/main i386 Packages
     release v=12.04,o=Ubuntu,a=precise,n=precise,l=Ubuntu,c=main
     origin de.archive.ubuntu.com
Mit Pinning verwaltete Pakete:

ProblemType: Package
DistroRelease: Ubuntu 12.04
Package: linux-image-3.11.0-20-generic (not installed)
ProcVersionSignature: Ubuntu 3.11.0-15.25~precise1-generic 3.11.10
Uname: Linux 3.11.0-15-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.11.0-15-generic.
ApportVersion: 2.0.1-0ubuntu17.6
AptOrdering:
linux-image-3.11.0-20-generic: Install
linux-image-3.11.0-20-generic: Configure
linux-image-generic-lts-saucy: Configure
linux-generic-lts-saucy: Configure
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: wolfgang 2607 F.... pulseaudio
CRDA: Error: [Errno 2] Datei oder Verzeichnis nicht gefunden
Card0.Amixer.info:
Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with AD1981B at irq 10'
   Mixer name : 'Analog Devices AD1981B'
   Components : 'AC97a:41445374'
   Controls : 33
   Simple ctrls : 22
Date: Fri May 9 15:00:47 2014
DpkgTerminalLog:
Entpacken von linux-image-3.11.0-20-generic (aus .../linux-image-3.11.0-20-generic_3.11.0-20.35~precise1_i386.deb) ...
This kernel does not support a non-PAE CPU.
dpkg: Fehler beim Bearbeiten von /var/cache/apt/archives/linux-image-3.11.0-20-generic_3.11.0-20.35~precise1_i386.deb (--unpack):
  Unterprozess neues pre-installation-Skript gab den Fehlerwert 1 zurück
DuplicateSignature: package:linux-image-3.11.0-20-generic:(not installed):Unterprozess neues pre-installation-Skript gab den Fehlerwert 1 zurück
ErrorMessage: Unterprozess neues pre-installation-Skript gab den Fehlerwert 1 zurück
HibernationDevice: RESUME=UUID=88fe6678-fba3-4f29-b26d-09afcd7471e4
InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release i386 (20140204)
Lsusb:
Bus 004 Device 002: ID 049f:0086 Compaq Computer Corp. Bluetooth Device
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Hewlett-Packard Compaq nx7010 (PG588ET#ABD)
MarkForUpload: True
PccardctlIdent:
Socket 0:
   no product info available
PccardctlStatus:
Socket 0:
   no card
ProcFB:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-15-generic root=UUID=7947a9db-8e55-4e01-a510-8de4fb0cf4c6 ro recovery nomodeset
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 1.99-21ubuntu3.14
SourcePackage: linux-lts-saucy
Title: package linux-image-3.11.0-20-generic (not installed) failed to install/upgrade: Unterprozess neues pre-installation-Skript gab den Fehlerwert 1 zurück
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/16/2004
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68BAL Ver. F.50
dmi.board.name: 0860
dmi.board.vendor: COMPAL
dmi.board.version: 8051 Version 24.54
dmi.chassis.type: 10
dmi.chassis.vendor: COMPAL
dmi.chassis.version: NULL
dmi.modalias: dmi:bvnHewlett-Packard:bvr68BALVer.F.50:bd08/16/2004:svnHewlett-Packard:pnCompaqnx7010(PG588ET#ABD):pvrF.50:rvnCOMPAL:rn0860:rvr8051Version24.54:cvnCOMPAL:ct10:cvrNULL:
dmi.product.name: Compaq nx7010 (PG588ET#ABD)
dmi.product.version: F.50
dmi.sys.vendor: Hewlett-Packard

Tags:

Revision history for this message

Wolfgang Maier (wolfgang-maier270899) wrote on 2014-05-09:

AcpiTables.txt Edit (96.1 KiB, text/plain; charset="utf-8")
AlsaDevices.txt Edit (549 bytes, text/plain; charset="utf-8")
AplayDevices.txt Edit (323 bytes, text/plain; charset="utf-8")
ArecordDevices.txt Edit (622 bytes, text/plain; charset="utf-8")
BootDmesg.txt Edit (47.9 KiB, text/plain; charset="utf-8")
Card0.Amixer.values.txt Edit (4.6 KiB, text/plain; charset="utf-8")
Card0.Codecs.codec97.0.ac97.0.0.txt Edit (754 bytes, text/plain; charset="utf-8")
Card0.Codecs.codec97.0.ac97.0.0.regs.txt Edit (767 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (668 bytes, text/plain; charset="utf-8")
Df.txt Edit (342 bytes, text/plain; charset="utf-8")
Dmesg.txt Edit (44.3 KiB, text/plain; charset="utf-8")
DpkgHistoryLog.txt Edit (79.5 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (608 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (12.3 KiB, text/plain; charset="utf-8")
PciMultimedia.txt Edit (919 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (532 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.3 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (2.4 KiB, text/plain; charset="utf-8")
RfKill.txt Edit (112 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (99.1 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (207.5 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (340.6 KiB, text/plain; charset="utf-8")

Revision history for this message

Seth Arnold (seth-arnold) wrote on 2014-05-09: Bug is not a security issue

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.

information type:

Private Security → Public

Apport retracing service (apport) on 2014-05-09

tags:

removed: need-duplicate-check

Revision history for this message

Seth Arnold (seth-arnold) wrote on 2014-05-09:

Hello, please note the following line in the log:

This kernel does not support a non-PAE CPU.

You may need to install the kernel that was originally released with 12.04 LTS; I believe the hardware enablement kernels that were released after 12.04 LTS require PAE.

Thanks

Revision history for this message

Launchpad Janitor (janitor) wrote on 2014-07-13:

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in linux-lts-saucy (Ubuntu):
status:	New → Confirmed

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Ubuntulinux-lts-saucy package

package linux-image-3.11.0-20-generic (not installed) failed to install/upgrade: Unterprozess neues pre-installation-Skript gab den Fehlerwert 1 zurück

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Ubuntu
linux-lts-saucy package