Thunderbird on Ubuntu, since 13.10 or earlier, ignores the "Play a sound" options in Preferences -> General.
I have had to resort to overwriting the file /usr/share/sounds/ubuntu/stereo/dialog-question.ogg with a silent ogg file in order to silence it. (I need system sounds turned on generally so I can hear incoming skype calls ringing and a few other important things.)
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: thunderbird 1:24.5.0+build1-0ubuntu0.13.10.1
ProcVersionSignature: Ubuntu 3.11.0-20.35-generic 3.11.10.6
Uname: Linux 3.11.0-20-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: adam 2797 F.... pulseaudio
/dev/snd/pcmC0D0p: adam 2797 F...m pulseaudio
BuildID: 20140428201931
Channel: Unavailable
Date: Thu May 8 10:54:26 2014
ExecutablePath: /usr/lib/thunderbird/thunderbird
ForcedLayersAccel: False
IfupdownConfig:
auto lo
iface lo inet loopback
InstallationDate: Installed on 2011-09-16 (964 days ago)
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
IpRoute:
default via 192.168.123.254 dev wlan0 proto static
192.168.123.0/24 dev wlan0 proto kernel scope link src 192.168.123.106 metric 9
MarkForUpload: True
PrefSources:
prefs.js
/usr/lib/mozilla/extensions/{3550f703-e582-4d05-9a08-453d09bdfdc6}/{847b3a00-7ab1-11d4-8f02-006008948af5}/defaults/preferences/enigmail.js
/usr/lib/mozilla/extensions/{3550f703-e582-4d05-9a08-453d09bdfdc6}/{847b3a00-7ab1-11d4-8f02-006008948af5}/defaults/preferences/000system.js
/usr/lib/thunderbird/extensions/{e2fda1a4-762b-4020-b5ad-a41df1933103}/defaults/preferences/lightning.js
/usr/lib/thunderbird/extensions/{a62ef8ec-5fdc-40c2-873c-223b8a6925cc}/defaults/preferences/preferences.js
Profiles: Profile0 (Default) - LastVersion=24.5.0/20140428201931 (In use)
RelatedPackageVersions:
gnome-shell 3.8.4-0ubuntu5
gcu-plugin 0.14.2-2ubuntu1
totem-mozilla 3.8.2-0ubuntu1
rhythmbox-mozilla 2.99.1-0ubuntu1
RunningIncompatibleAddons: False
SourcePackage: thunderbird
UpgradeStatus: Upgraded to saucy on 2014-01-30 (97 days ago)
dmi.bios.date: 02/25/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: U36JC.206
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: U36JC
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrU36JC.206:bd02/25/2011:svnASUSTeKComputerInc.:pnU36JC:pvr1.0:rvnASUSTeKComputerInc.:rnU36JC:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: U36JC
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.
Hello Adam,
Thank you for submitting this bug and reporting a problem with Thunderbird.
You made this bug report in 2014 and there have been several versions of Ubuntu and Thunderbird since then.
Could you confirm that this is no longer a problem and that we can close the ticket?
Or, if it is still a problem, could you run the following (only once):
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this particular issue.
Thank you again for helping make Ubuntu and Thunderbird better.
G