package linux-image-3.2.0-61-generic-pae 3.2.0-61.92 failed to install/upgrade: ErrorMessage: subprocess installed post-installation script returned error exit status 1

Bug #1315879 reported by hatim hakeel
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
grub2 (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Upgraded from Ubuntu 10.04 to below.
Description: Ubuntu 12.04.4 LTS
Release: 12.04

ProblemType: Package
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-61-generic-pae 3.2.0-61.92
ProcVersionSignature: Ubuntu 3.2.0-61.92-generic-pae 3.2.55
Uname: Linux 3.2.0-61-generic-pae i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 1: Intel_1 [HDA Intel], device 0: HDA Generic [HDA Generic]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 1: Intel_1 [HDA Intel], device 0: HDA Generic [HDA Generic]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: hatim 1884 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf7a1c000 irq 59'
   Mixer name : 'Generic 0000 ID 0'
   Components : 'HDA:00000000,80860101,00100000'
   Controls : 0
   Simple ctrls : 0
Card0.Amixer.values:

Card1.Amixer.info:
 Card hw:1 'Intel_1'/'HDA Intel at 0xf7a18000 irq 59'
   Mixer name : 'Realtek ID 233'
   Components : 'HDA:10ec0233,104311af,00100003'
   Controls : 4
   Simple ctrls : 3
Date: Sun May 4 09:07:36 2014
ErrorMessage: ErrorMessage: subprocess installed post-installation script returned error exit status 1
InstallationMedia: Ubuntu 10.04.4 LTS "Lucid Lynx" - Release i386 (20120214.2)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 002: ID 8087:8000 Intel Corp.
 Bus 002 Device 002: ID 04f2:b40a Chicony Electronics Co., Ltd
MachineType: ASUSTeK COMPUTER INC. X550LC
MarkForUpload: True
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-61-generic-pae root=UUID=BD45A6FB43E2244B loop=/hostname/disks/root.disk ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 1.99-21ubuntu3.14
SourcePackage: linux
Title: package linux-image-3.2.0-61-generic-pae 3.2.0-61.92 failed to install/upgrade: ErrorMessage: subprocess installed post-installation script returned error exit status 1
UpgradeStatus: Upgraded to precise on 2014-05-04 (0 days ago)
dmi.bios.date: 11/19/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X550LC.402
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X550LC
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550LC.402:bd11/19/2013:svnASUSTeKCOMPUTERINC.:pnX550LC:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550LC:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X550LC
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

Revision history for this message
hatim hakeel (hatimhakeel) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Brad Figg (brad-figg) wrote : BOT: Examined VarLogDistupgradeApttermlog.gz

   This looks like a Grub issue rather than a kernel issue.
   /usr/sbin/grub-probe: error: failed to get canonical path of /boot/grub/locale.

tags: added: varlogdistupgradeapttermlog-examined
Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
affects: linux (Ubuntu) → grub2 (Ubuntu)
Changed in grub2 (Ubuntu):
importance: Low → Undecided
status: Incomplete → New
Revision history for this message
Mathieu Trudel-Lapierre (cyphermox) wrote :

Running postinst hook script /usr/sbin/update-grub.
Generating grub.cfg ...
/usr/sbin/grub-probe: error: failed to get canonical path of /boot/grub/locale.
/usr/sbin/grub-probe: error: cannot stat `'.
User postinst hook script [/usr/sbin/update-grub] exited with value 1
dpkg: error processing linux-image-3.2.0-61-generic (--configure):
 subprocess installed post-installation script returned error exit status 1

Looks like running update-grub fails.

Have you removed files on your system? This could explain some of these files missing.

To fix the situation, I would suggest running 'sudo grub-install /dev/sda' (assuming the disk where grub should be installed is indeed /dev/sda), followed by 'sudo update-grub'.

Changed in grub2 (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for grub2 (Ubuntu) because there has been no activity for 60 days.]

Changed in grub2 (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.