Cannot shutdown or reboot system from Gnome or gnome-terminal

[Tronde]

Hello folks.

I use a ThinkPad R61 with a NVIDIA Corporation G86M [Quadro NVS 140M] (rev a1). On my laptop I have installed Ubuntu GNOME 14.04 via an Upgrade from Saucy. I cannot shutdown my laptop from within a gnome-session.

When I choose Shutdown or Reboot from the Gnome Menu, the Gnome-Desktop is obviously terminated properly, but the laptop don't power off. The display gets dark but the leds and the system fan stay on. The display backlight is on, too. In this state I'm unable to get via Ctrl+Alt+F1 in a console or something like that. I could only power off the laptop by pressing the power button for some seconds.

The same happens when I open a gnome-terminal and type "sudo shutdown -h now" or "sudo reboot NOW" there.

This happens while using the nvidia drivers 304.117 or 331.38. I've tested all of the following packages.

rc nvidia-304 304.117-0ubuntu1 amd64 NVIDIA legacy binary driver - version 304.117
ii nvidia-331 331.38-0ubuntu7 amd64 NVIDIA binary driver - version 331.38
rc nvidia-331-updates 331.38-0ubuntu7 amd64 NVIDIA binary driver - version 331.38

I use GNOME Shell 3.10.4 and kernel 3.13.0-24-generic.

Does this happen to anybody else?

Regards
Tronde

[Linuxsusefan (linuxsusefan)]

i confirm this, the system can not reboot or shutdown. Not reboot/shutdown on login-manger (gdm), not on desktop (gnome-shell) or terminal.

My System:
Ubuntu GNOME 14.04 (upgrade from Ubuntu 12.04 with gnome-shell 3.4) + gnome-shell 3.10 + nvidia gforce 210m with nvidia-331-updates driver.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[dane0542 (dane0542)]

I can confirm this bug too. But it does not happen everytime, just from time to time.

My System:
OS: Ubuntu 13.10 saucy
Kernel: x86_64 Linux 3.11.0-20-generic
Gnome 3.9.90
WM: GNOME Shell
GTK Theme: Adwaita [GTK2], Adwaita [GTK3]
CPU: Intel Core i5 CPU M 430 @ 2.267GHz
GPU: GeForce GTS 250M
DRIVER: nvidia-304

I'll try to find something interesting in the logs and append it if it occurs the next time.

[Tronde (tronde)]

Well, you're lucky. For me this happens every time I try to shutdown or reboot.

[Mkhael (themitochondrion)]

I have just started to have this problem, at least i think it is this problem but mine hangs on the splash screen. It happens everytime i shut down. If i hit F1 early in the shutdown process i get a recurring message like this
hub 1-0:1.0: connect-rebounce failed, port 6 disabled
hub 1-0:1.0: connect-rebounce failed, port 5 disabled

There is no evidence of "stopping" in the kern.log

uname: 3.13.0-32-generic #57-Ubuntu SMP Tue Jul 15 03:51:08 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

lsb:
Distributor ID: Ubuntu
Description: Ubuntu 14.04.1 LTS
Release: 14.04
Codename: trusty

system:
Intel® Core™2 CPU 6600 @ 2.40GHz × 2
GeForce 7950 GT/PCIe/SSE2
64-bit

[Linuxsusefan (linuxsusefan)]

Hi,

I could solve the problem in which I *"hibernate" the previously activated function deactivated again.

* in /var/lib/polkit-1/localauthority/10-vendor.d/com.ubuntu.desktop.pkl
from yes to default (no)

[Disable hibernate by default in upower]
Identity=unix-user:*
Action=org.freedesktop.upower.hibernate
ResultActive=no

[Disable hibernate by default in logind]
Identity=unix-user:*
Action=org.freedesktop.login1.hibernate
ResultActive=no

-----
Then be read back to normal shut down and reboot to run. Unfortunately, one has then no hibernat. For me, the priority is on a normal system startup. In hibernate I can do without for the month because I have a SSD disk in which a startup is fast anyway. Maybe there's another way to hibernate, then let us know.

Greetings

[Linuxsusefan (linuxsusefan)]

Addendum:

Or, to use the Panel Manager (from dschaerf*), because so far everything is working as usual. Enabling Hibernate in the above entries and activate the PM, and you've got Hibernate, Reboot, Shuttdown, etc. This implies that the problem with the Panel Manager handle.

* https://launchpad.net/~dschaerf/+archive/ubuntu/myubuntu

[Deuf (pdefert)]

Hello i have the same probleme .

I found a work around i uninstall TLP

sudo apt-get remove tlp

it seems tlp disable some feature in shutdown process see /var/log/pm-powersave.log

Running hook /etc/pm/power.d/pcie_aspm false:
Notice: '/usr/lib/pm-utils/power.d/pcie_aspm' disabled by TLP.
/etc/pm/power.d/pcie_aspm false: success.

Running hook /etc/pm/power.d/sata_alpm false:
Notice: '/usr/lib/pm-utils/power.d/sata_alpm' disabled by TLP.
/etc/pm/power.d/sata_alpm false: success.

Running hook /etc/pm/power.d/sched-powersave false:
Notice: '/usr/lib/pm-utils/power.d/sched-powersave' disabled by TLP.
/etc/pm/power.d/sched-powersave false: success.

Running hook /etc/pm/power.d/usb_bluetooth false:
Notice: '/usr/lib/pm-utils/power.d/usb_bluetooth' disabled by TLP.
/etc/pm/power.d/usb_bluetooth false: success.

Running hook /etc/pm/power.d/wireless false:
Notice: '/usr/lib/pm-utils/power.d/wireless' disabled by TLP.
/etc/pm/power.d/wireless false: success.

Running hook /etc/pm/power.d/xfs_buffer false:
Notice: '/usr/lib/pm-utils/power.d/xfs_buffer' disabled by TLP.
/etc/pm/power.d/xfs_buffer false: success.

 now it works normally

[Linuxsusefan (linuxsusefan)]

I can not confirm, neither the use of the panel manager, even when removing tlp the problem is solved. Much more there is, the reboot/shutdown generally works sometimes several times in succession, many times not again. So, it works only sporadically.

[Linuxsusefan (linuxsusefan)]

Any of the previous updates must have eliminated this bug.
Currently allows the normal system shut down, and I have to restart.
As it should be. If this can anyone confirm?