[Lenovo ThinkPad T440s] suspend/resume failing

[WishMaster]

Sometimes, the system will appear to go to sleep mode (i.e. the LEDs will start indicating sleep mode). However, it appears to not suspend completely and the system produces a lot of heat while it is in this state which is rather dangerous if you put it in your sleeve and leave it there the system will overheat quickly. The problem exists both with the default Ubuntu and the mainline 3.14 kernel.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-24-generic 3.13.0-24.46 [modified: boot/vmlinuz-3.13.0-24-generic]
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: philipp 1945 F.... pulseaudio
 /dev/snd/controlC1: philipp 1945 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri May 2 11:53:25 2014
HibernationDevice: RESUME=UUID=33297c91-85ea-4c06-a780-c68f69e46042
InstallationDate: Installed on 2014-04-30 (1 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: LENOVO 20ARS0BH00
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=108e8269-9378-4695-84ff-e001a54e9e97 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-24-generic N/A
 linux-backports-modules-3.13.0-24-generic N/A
 linux-firmware 1.127
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/10/2014
dmi.bios.vendor: LENOVO
dmi.bios.version: GJET71WW (2.21 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20ARS0BH00
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrGJET71WW(2.21):bd02/10/2014:svnLENOVO:pn20ARS0BH00:pvrThinkPadT440s:rvnLENOVO:rn20ARS0BH00:rvrNotDefined:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 20ARS0BH00
dmi.product.version: ThinkPad T440s
dmi.sys.vendor: LENOVO

[Brad Figg (brad-figg)]

This change was made by a bot.

[WishMaster (jude1733)]

The behavior is still the same after I updated the BIOS (which was quite a pain, by the way because the Lenovo BIOS update ISO only works on CDs and cannot be booted from USB drives. Thus I had to install Windows to install the update and then install Ubuntu again).

Here is the output that you wanted to have:
GJET75WW (2.25 )
03/28/2014

As I said, nothing has changed. Sometimes (not always) when going to suspsend, the screen goes dark, the LEDs indicate suspend mode and the cpu seems to be working so that the device gets very hot very fast. This is why I think the bug should have a higher importance level than "Low" because it can lead to the device overheating.
It is not possible to recover the system from that state. Holding the power button until the device powers off seems to be the only way to get out of it.

[penalvch (penalvch)]

WishMaster, could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-3.15-rc4

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

[WishMaster (jude1733)]

I have now tested it with 3.14.0-031400-generic kernel and the problem is still the same.
I have attached the report from /var/crash

[penalvch (penalvch)]

WishMaster, the latest mainline kernel is http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.15-rc5-utopic/ . Could you please test with this and advise to the results?

[WishMaster (jude1733)]

There is no difference there. My first attempt to suspend the system resulted in a crash. I have attached the crashlog from /var/crash.

[WishMaster (jude1733)]

It also occurred on Ubuntu 13.10.

[penalvch (penalvch)]

WishMaster, did this problem not occur in a release prior to Saucy?

[WishMaster (jude1733)]

I don't know. This model was released in October 2013 so there is probably little use in trying an older version of Ubuntu on it.

[penalvch (penalvch)]

WishMaster, could you please provide the missing information from https://wiki.ubuntu.com/DebuggingKernelSuspend ?

[Ganesha Bhaskara (ganesha)]

I was having the same issue after I had to hard reset on system lockup on 3.15.1 mainline.

cat /var/log/pm-suspend.log revealed the following.

Running hook /usr/lib/pm-utils/sleep.d/60_wpa_supplicant suspend suspend:
Failed to connect to non-global ctrl_ifname: (null) error: No such file or directory
/usr/lib/pm-utils/sleep.d/60_wpa_supplicant suspend suspend: success.

Running hook /usr/lib/pm-utils/sleep.d/75modules suspend suspend:
/usr/lib/pm-utils/sleep.d/75modules suspend suspend: not applicable.

Running hook /usr/lib/pm-utils/sleep.d/90clock suspend suspend:
/usr/lib/pm-utils/sleep.d/90clock suspend suspend: not applicable.

Running hook /usr/lib/pm-utils/sleep.d/94cpufreq suspend suspend:
/usr/lib/pm-utils/sleep.d/94cpufreq suspend suspend: success.

Running hook /usr/lib/pm-utils/sleep.d/95anacron suspend suspend:
stop: Unknown instance:
/usr/lib/pm-utils/sleep.d/95anacron suspend suspend: success.

Running hook /usr/lib/pm-utils/sleep.d/95hdparm-apm suspend suspend:
/usr/lib/pm-utils/sleep.d/95hdparm-apm: 32: .: Can't open /lib/hdparm/hdparm-functions
/usr/lib/pm-utils/sleep.d/95hdparm-apm suspend suspend: Returned exit code 2.

Fri Jun 27 22:16:29 PDT 2014: Inhibit found, will not perform suspend
Fri Jun 27 22:16:29 PDT 2014: Running hooks for resume
Running hook /usr/lib/pm-utils/sleep.d/95anacron resume suspend:
start: Job failed to start
/usr/lib/pm-utils/sleep.d/95anacron resume suspend: success.

I reinstalled pmutils, hdparam and anacron and suspend/resume work again.

[Launchpad Janitor (janitor)]

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