[Hp Pavilion 23] USB3.0 flash drive will be detected as USB2.0 after re-plugged in

[Po-Hsu Lin]

CID: 201305-13489

Steps:
1. Install 12.04.4 + update (3.11.0-20)
2. Plug a flash driver to the USB3.0 port
3. Unplug it, and re-plug it

Expected result:
* USB3.0 superspeed flash drive detected as a USB3.0 superspeed device

Actual result:
* It will be detected as a superspeed device at the beginning, but detected as a high-speed device later

Debugging information:
lsusb -t on step 2
/: Bus 07.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 5000M
    |__ Port 1: Dev 2, If 0, Class=stor., Driver=usb-storage, 5000M
/: Bus 06.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 480M
    |__ Port 2: Dev 4, If 0, Class=HID, Driver=usbhid, 12M
    |__ Port 2: Dev 4, If 1, Class=HID, Driver=usbhid, 12M
/: Bus 05.Port 1: Dev 1, Class=root_hub, Driver=ohci-pci/2p, 12M
/: Bus 04.Port 1: Dev 1, Class=root_hub, Driver=ohci-pci/5p, 12M
/: Bus 03.Port 1: Dev 1, Class=root_hub, Driver=ohci-pci/5p, 12M
/: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/5p, 480M
    |__ Port 4: Dev 2, If 0, Class='bInterfaceClass 0x0e not yet handled', Driver=uvcvideo, 480M
    |__ Port 4: Dev 2, If 1, Class='bInterfaceClass 0x0e not yet handled', Driver=uvcvideo, 480M

lsusb -t on step 3
/: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/5p, 480M
/: Bus 07.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 5000M
/: Bus 06.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 480M
    |__ Port 1: Dev 5, If 0, Class=stor., Driver=usb-storage, 480M
    |__ Port 2: Dev 4, If 0, Class=HID, Driver=usbhid, 12M
    |__ Port 2: Dev 4, If 1, Class=HID, Driver=usbhid, 12M
/: Bus 05.Port 1: Dev 1, Class=root_hub, Driver=ohci-pci/2p, 12M
/: Bus 04.Port 1: Dev 1, Class=root_hub, Driver=ohci-pci/5p, 12M
/: Bus 03.Port 1: Dev 1, Class=root_hub, Driver=ohci-pci/5p, 12M
/: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/5p, 480M
    |__ Port 4: Dev 2, If 0, Class='bInterfaceClass 0x0e not yet handled', Driver=uvcvideo, 480M
    |__ Port 4: Dev 2, If 1, Class='bInterfaceClass 0x0e not yet handled', Driver=uvcvideo, 480M
/: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/5p, 480M

From
     |__ Port 1: Dev 2, If 0, Class=stor., Driver=usb-storage, 5000M
Changed into
    |__ Port 1: Dev 5, If 0, Class=stor., Driver=usb-storage, 480M

Private bug 1214217 reported during the pre-install stage.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.11.0-20-generic 3.11.0-20.34~precise1
ProcVersionSignature: Ubuntu 3.11.0-20.34~precise1-generic 3.11.10.6
Uname: Linux 3.11.0-20-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.11.0-20-generic.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Generic [HD-Audio Generic], device 0: ALC280 Analog [ALC280 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Generic [HD-Audio Generic], device 0: ALC280 Analog [ALC280 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 1690 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Generic'/'HD-Audio Generic at 0xfeb00000 irq 16'
   Mixer name : 'Realtek ALC280'
   Components : 'HDA:10ec0280,103c2af6,00100003'
   Controls : 20
   Simple ctrls : 9
Date: Thu May 1 00:36:26 2014
HibernationDevice: RESUME=UUID=c1650269-911b-496f-8023-d8be86eed186
InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64 (20140204)
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB:
 0 radeondrmfb
 1 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-20-generic root=UUID=a76abc0f-275e-45be-841c-7f1d6d4b3e33 ro quiet splash initcall_debug vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-20-generic N/A
 linux-backports-modules-3.11.0-20-generic N/A
 linux-firmware 1.79.12
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux-lts-saucy
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/19/2013
dmi.bios.vendor: AMI
dmi.bios.version: 3.19B
dmi.board.name: 2AF6
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 111
dmi.chassis.type: 3
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnAMI:bvr3.19B:bd02/19/2013:svnHewlett-Packard:pn:pvr:rvnHewlett-Packard:rn2AF6:rvr111:cvnHewlett-Packard:ct3:cvr:
dmi.sys.vendor: Hewlett-Packard

[Taihsiang Ho (tai271828)]

this bug is still on 12.04.5
3.13.0-32-generic #57~precise1-Ubuntu

[Po-Hsu Lin (cypressyew)]

Note that this bug is now fixed in 3.16 kernel, see bug 1345895 for more information.

And for saucy, I'm not sure if it's fixed there.