Update from 13.10 to 14.04 finished with error Could Not Calculate the Upgrade Message

Bug #1313444 reported by Jerry Hernandez
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntu-release-upgrader (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

I just Follow the steps in the link http://www.ubuntu.com/download/desktop/upgrade, then I received a window message with the following error:

Could not calculate the upgrade

An unresolvable problem occurred while calculating the upgrade.

This can be caused by:
* Upgrading to a pre-release version of Ubuntu
* Running the current pre-release version of Ubuntu
* Unofficial software packages not provided by Ubuntu

If none of this applies, then please report this bug using the
command 'ubuntu-bug ubuntu-release-upgrader-core' in a terminal.

Executing the command lsb_release -a
I got

LSB Version: core-2.0-ia32:core-2.0-noarch:core-3.0-ia32:core-3.0-noarch:core-3.1-ia32:core-3.1-noarch:core-3.2-ia32:core-3.2-noarch:core-4.0-ia32:core-4.0-noarch:core-4.1-ia32:core-4.1-noarch:security-4.0-ia32:security-4.0-noarch:security-4.1-ia32:security-4.1-noarch
Distributor ID: Ubuntu
Description: Ubuntu 13.10
Release: 13.10
Codename: saucy

I already tried the commands
sudo apt-get clean
sudo apt-get Update
sudo apt-get Upgrade

in order to determine if my current Ubuntu version should have to be upgraded prior to jump to the 14.04 version

I expect to have a troublefree upgrade, but the same error that I got using the Software Updater, I received from the command sudo do-release-upgrade -d

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: ubuntu-release-upgrader-core 1:0.205.7 [origin: unknown]
ProcVersionSignature: Ubuntu 3.11.0-20.34-generic 3.11.10.6
Uname: Linux 3.11.0-20-generic i686
NonfreeKernelModules: prl_fs_freeze prl_fs prl_eth prl_tg
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: i386
CrashDB: ubuntu
Date: Sun Apr 27 15:54:17 2014
InstallationDate: Installed on 2013-11-19 (159 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release i386 (20131016.1)
MarkForUpload: True
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to saucy on 2014-04-27 (0 days ago)

Revision history for this message
Jerry Hernandez (jerryher01) wrote :
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

You seem to have installed the cinnamon package on Ubuntu 13.10. Unfortunately, that package is not available yet for 14.04. To upgrade to Ubuntu 14.04 LTS you'll need to either wait for a fix for cinnamon to be available or uninstall the package and then upgrade.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: cinnamon
Changed in ubuntu-release-upgrader (Ubuntu):
status: New → Invalid
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