When i open archive and try to drag and drop files the file-roller freezes and the only way to exit i found is ALT+F4.

Bug #1313041 reported by Marys
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
file-roller (Ubuntu)
Confirmed
Low
Unassigned

Bug Description

* Mouse pointer changes but nothing actually happens.
* Can't click anything with mouse.
* Files are not being archived.

All in all, it hangs up when i try to extract selected files and folders from archive.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: file-roller 3.10.2.1-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
CurrentDesktop: LXDE
Date: Sat Apr 26 11:27:50 2014
InstallationDate: Installed on 2014-04-25 (0 days ago)
InstallationMedia: It
SourcePackage: file-roller
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Marys (ltmarys) wrote :
description: updated
Marys (ltmarys)
description: updated
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we cannot work on this bug because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem.

We have instructions on debugging some types of problems at http://wiki.ubuntu.com/DebuggingProcedures

At a minimum, we need:
1. the specific steps or actions you took that caused you to encounter the problem,
2. the behavior you expected, and
3. the behavior you actually encountered (in as much detail as possible).
Thanks!

Changed in file-roller (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Marys (ltmarys) wrote :

Basicly i was testing with "eclipse-standard-kepler-SR2-linux-gtk-x86_64.tar.gz" archive, I downloaded it from orginal eclipse.org website.

First of all i am using default applications like file-roller and pcmanfm and default Lubuntu 14.04 theme with default icons.

1. Currently i was able to catch this hang up only about three time at first try. Later it fixes. This is how i do: i open the archive then while holding SHIFT button i select more than 3 items (not empty folders and files), sometimes it requires to click two times with mouse (i was trying to hold shift while no item is selected at first). Then i drag and drop to another place in active pcmanfm window.

2. Normally it extracts the files.

3. The pcmanfm is not movable and freezes (while it looks normal). Mouse cursor changes into a glove with two small chains at the right bottom (mouse is movable and clickable but does not do anything). Only the ALT+F4 combination helps at this time (it closes the pcmanfm and everything comes back to normal).

After some testing this bug disappears (it happens in about first two tries).

P.S. This is my first time reporting a bug.

Revision history for this message
Sebastien Bacher (seb128) wrote :

thanks, the issue could be with the lubuntu environment rather than file-roller there

Changed in file-roller (Ubuntu):
status: Incomplete → New
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in file-roller (Ubuntu):
status: New → Confirmed
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