thumbnails of files don't load and causes high cpu usage

Bug #1312734 reported by Albert Cutrona
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
nautilus (Ubuntu)
Invalid
Low
Unassigned

Bug Description

Hello,

Thumbnails of files don't load and causes high cpu usage(between 60% and 70%) and temperature raises a lot, near from 85 ºc, when I close Nautilus o go a tab with only folders the cpu downs to normal level.

Kind regards.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: nautilus 1:3.10.1-0ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
CurrentDesktop: Unity
Date: Fri Apr 25 15:15:53 2014
GsettingsChanges: b'org.gnome.nautilus.list-view' b'default-column-order' b"['name', 'size', 'type', 'date_modified', 'date_accessed', 'group', 'permissions', 'owner', 'mime_type', 'where']"
InstallationDate: Installed on 2014-04-24 (1 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
SourcePackage: nautilus
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Albert Cutrona (acutbal) wrote :
Revision history for this message
Albert Cutrona (acutbal) wrote :

Please, close the bug as I've find the problem. Deleting thumbnails folders in /home fix the issue.

Thank you very much

Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug report. That still seems like an issue than nautilus can end up in that buggy situation. Can you reproduce the issue with specific steps on some file you have on your disk?

Changed in nautilus (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Albert Cutrona (acutbal) wrote :

Hello,

I'm terribly sorry but I can't reproduce the issue. Today I've realized a high CPU usage and finally discovered that was a thumbnail problem in Nautilus, the thumbnails didn't showed and raised the CPU and the temperature too high.

After browsing in askubuntu.com I've seen a person with another problem related to thumbnails in Ubuntu 13.10 but his experience has given me the clue. So, I've deleted two hidden folders named "thumbnails" in my /home and now is all ok.

It's for that reason that I've asked to close the bug and I'm not able to reproduce the situation. Anyways, I don't have any problem if you consider don't close and wait if the problem comes again.

Thank you very much for your help!!

I apologize for the wrong report, I should search before..., but I swear that gnome-system-monitor and htop didn't showed the "guilty process"...

I also apoligize for my English, it isn't my language, so I hope you can understand me.

Again, tahnk you very much and very best regards!! :D

Revision history for this message
Sebastien Bacher (seb128) wrote :

You're welcome, closing the bug then

Changed in nautilus (Ubuntu):
status: Incomplete → Invalid
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