[Asus K43SD] ELAN PS/2 Port Smart-Pad not detected

Bug #1312679 reported by m_dawas
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Asus laptop K43SD touch pad is not detected.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-24-generic 3.13.0-24.46 [modified: boot/vmlinuz-3.13.0-24-generic]
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: dawwas 2037 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Apr 25 15:33:46 2014
HibernationDevice: RESUME=UUID=0c1baba0-8c1d-4591-b102-71527742205f
InstallationDate: Installed on 2014-04-25 (0 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: ASUSTeK Computer Inc. K43SD
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=080aa963-cc42-4803-8d01-00d9e67efac4 ro acpi=off quiet splash
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-24-generic N/A
 linux-backports-modules-3.13.0-24-generic N/A
 linux-firmware 1.127
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/10/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: K43SD.208
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: K43SD
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK43SD.208:bd08/10/2012:svnASUSTeKComputerInc.:pnK43SD:pvr1.0:rvnASUSTeKComputerInc.:rnK43SD:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: K43SD
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

Revision history for this message
m_dawas (m-dawas) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote : Re: ELAN PS/2 Port Smart-Pad + buttery notification !

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.15 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.15-rc2-trusty/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
penalvch (penalvch)
tags: added: latest-bios-208
summary: - ELAN PS/2 Port Smart-Pad + buttery notification !
+ [Asus K43SD] ELAN PS/2 Port Smart-Pad not detected
description: updated
Revision history for this message
m_dawas (m-dawas) wrote :

kernel v3.15 didn't fix the issue/bug !

Revision history for this message
m_dawas (m-dawas) wrote :

kernel-bug-exists-upstream

Revision history for this message
penalvch (penalvch) wrote :

m_dawas, did this problem not occur in a release prior to Trusty?

tags: added: kernel-bug-exists-upstream-3.15-rc2
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.