Intel Corporation Haswell-ULT Integrated Graphics Controller (rev 09) - no driver

Bug #1312579 reported by SW
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Low
Unassigned

Bug Description

cannot start the desktop, for the default driver doesn't work for Intel HLT GPU.

in the Grub, with parameter "nomodeset", login to the desktop anyway, but receive the following error:

ERROR: No video driver loaded! Possibly in failsafe mode! ------------- VIDEO DRIVER INFORMATION ------------- ------------- HYBRID GRAPHICS CHECK ---------------- Graphics Chipset: Intel (8086:0a16) Loaded DDX Drivers: ati, radeon, intel, modesetting, fbdev, vesa Hybrid Graphics: no

chipset:

Intel Corporation Haswell-ULT Integrated Graphics Controller (rev 09)

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
.tmp.unity.support.test.1:

ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Fri Apr 25 15:43:55 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
 Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:05ea]
   Subsystem: Dell Device [1028:05ea]
InstallationDate: Installed on 2014-04-24 (0 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64+mac (20140417)
MachineType: Dell Inc. Inspiron 5537
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=8fd74d93-facd-4905-bb82-aec5cc6c0be0 ro nomodeset vt.handoff=7
Renderer: Software
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/30/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A05
dmi.board.name: 0RKNTK
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A05
dmi.modalias: dmi:bvnDellInc.:bvrA05:bd08/30/2013:svnDellInc.:pnInspiron5537:pvrA05:rvnDellInc.:rn0RKNTK:rvrA00:cvnDellInc.:ct8:cvrA05:
dmi.product.name: Inspiron 5537
dmi.product.version: A05
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.11+14.04.20140409-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-4ubuntu5
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-4ubuntu5
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Fri Apr 25 15:21:42 2014
xserver.configfile: default
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:

xserver.version: 2:1.15.1-0ubuntu2

Revision history for this message
SW (benjamin-lsw) wrote :
penalvch (penalvch)
tags: added: bios-outdated-a08
Revision history for this message
penalvch (penalvch) wrote :

SW, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal as it will automatically gather and attach updated debug information to this report:

apport-collect -p xorg 1312579

Please ensure you have xdiagnose installed, and that you click the Yes button for attaching additional debugging information. As well, please note given that the information from the prior release is already available, doing this on a release prior to the development one would not be helpful.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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