Wifi and wired connection don't work on linux 3.11.0-19

Bug #1308460 reported by mminaev
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Hi, i update linux kernel to 3.11.0-19 and my wifi and wlan connection stop working at all. I try ifup -a it don't help. ifconfing show's me only Loopback. When i load my laptop with linux kernel version 3.11.0-18-wifi work's fine.

---
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: mike 1846 F.... pulseaudio
DistroRelease: Ubuntu 13.10
HibernationDevice: RESUME=UUID=248996ae-a949-47a3-aaf1-d438dced9372
InstallationDate: Installed on 2013-11-07 (159 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: Packard Bell EasyNote TE11HC
MarkForUpload: True
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-18-generic root=UUID=79224b48-369f-4caa-a927-18deef2f9725 ro quiet splash acpi_backlight=vendor
ProcVersionSignature: Ubuntu 3.11.0-18.32-generic 3.11.10.4
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-18-generic N/A
 linux-backports-modules-3.11.0-18-generic N/A
 linux-firmware 1.116.2
Tags: saucy
Uname: Linux 3.11.0-18-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 04/20/2012
dmi.bios.vendor: Packard Bell
dmi.bios.version: V1.06
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: EG50_HC_HR
dmi.board.vendor: Packard Bell
dmi.board.version: Type2 - Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Packard Bell
dmi.chassis.version: V1.06
dmi.modalias: dmi:bvnPackardBell:bvrV1.06:bd04/20/2012:svnPackardBell:pnEasyNoteTE11HC:pvrV1.06:rvnPackardBell:rnEG50_HC_HR:rvrType2-BoardVersion:cvnPackardBell:ct10:cvrV1.06:
dmi.product.name: EasyNote TE11HC
dmi.product.version: V1.06
dmi.sys.vendor: Packard Bell

Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1308460

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
tags: added: saucy
Revision history for this message
mminaev (minaev-mike) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
mminaev (minaev-mike) wrote : BootDmesg.txt

apport information

Revision history for this message
mminaev (minaev-mike) wrote : CRDA.txt

apport information

Revision history for this message
mminaev (minaev-mike) wrote : CurrentDmesg.txt

apport information

Revision history for this message
mminaev (minaev-mike) wrote : IwConfig.txt

apport information

Revision history for this message
mminaev (minaev-mike) wrote : Lspci.txt

apport information

Revision history for this message
mminaev (minaev-mike) wrote : Lsusb.txt

apport information

Revision history for this message
mminaev (minaev-mike) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
mminaev (minaev-mike) wrote : ProcEnviron.txt

apport information

Revision history for this message
mminaev (minaev-mike) wrote : ProcInterrupts.txt

apport information

Revision history for this message
mminaev (minaev-mike) wrote : ProcModules.txt

apport information

Revision history for this message
mminaev (minaev-mike) wrote : PulseList.txt

apport information

Revision history for this message
mminaev (minaev-mike) wrote : RfKill.txt

apport information

Revision history for this message
mminaev (minaev-mike) wrote : UdevDb.txt

apport information

Revision history for this message
mminaev (minaev-mike) wrote : UdevLog.txt

apport information

Changed in linux (Ubuntu):
assignee: nobody → mminaev (minaev-mike)
status: Incomplete → Confirmed
Revision history for this message
mminaev (minaev-mike) wrote :

i run

apport-collect 1308460

and change status to 'Confirmed'

Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.15 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.15-rc1-trusty/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
penalvch (penalvch)
description: updated
tags: added: bios-outdated-1.13
Changed in linux (Ubuntu):
assignee: mminaev (minaev-mike) → nobody
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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