Modem (Huawei EC 1260-2) cannot establish connection but it detected on nm-applet

Bug #1306848 reported by ImorePH@gmail.com
28
This bug affects 4 people
Affects Status Importance Assigned to Milestone
modemmanager (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I have used this modem (huawei EC 1260-2) since ubuntu 12.04 untill 13.10 and it runs fine. But with ubuntu 14.04. nm-applet detects my modem but cannot establish the connection. My configuration was correct.

Below I will explain further information, the correlation between nm-applet and mobile partner (huawei gui)

The chronology:

1. Plug the modem and then network-manager (nm) detects my modem.
    (I have set up the configuration and rebooted before) I'm trying to establish the connection.
2. The nm-applet shows it's trying to establish the connection, but the modem LED is still blinking slowly like it hasn't established the connection. (Blinking faster are indicating that the modem is trying to establishes the connection)
3. After that I install Mobile Partner (which I used on my Ubuntu 12.04 and 13.10) and the installations were successful, reboot my PC as usual.
4. Then I'm trying to plug in the modem again and network-manager applet detects my modem, Mobile Partner displays its window.
5. Then a dialog from Mobile Partner suddenly automatically appears that says: "the device has been disconnected or unavailable", no signal was detected and the 'connect' button is grayed out.
6. But the network-manager still shows the detection of my modem. OK, trying to connect through network-manager, but like before it fails.

The correlations are:

1. Mobile Partner says my modem is disconnected, but network manager still detects my modem, but cannot establish the connection. In my previous version of Ubuntu, when I unplugged my modem, Mobile Partner said: the device has been disconnected or unavailable and the network-manager did not detect my modem.
2. But now in Ubuntu 14.04 beta 2, I did not unplug my modem and Mobile Partner says: the device has been disconnected or unavailable and network manager still detects my modem, but cannot establish the connection.
3. As usual, when trying to establish the connection, the modem LED indicator is blinking faster, but now doesn't like that (It means that there are no activity on modem while nm-applet show it trying to connect).

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: modemmanager 1.0.0-2ubuntu1
ProcVersionSignature: Ubuntu 3.13.0-23.45-generic 3.13.8
Uname: Linux 3.13.0-23-generic i686
NonfreeKernelModules: wl
ApportVersion: 2.14.1-0ubuntu2
Architecture: i386
CurrentDesktop: Unity
Date: Sat Apr 12 08:19:21 2014
InstallationDate: Installed on 2014-04-07 (4 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Beta i386 (20140326)
SourcePackage: modemmanager
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
ImorePH@gmail.com (imoreph) wrote :
Revision history for this message
ImorePH@gmail.com (imoreph) wrote :
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Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in modemmanager (Ubuntu):
status: New → Confirmed
Revision history for this message
Muruganandam Paulsamy (murganand) wrote :

Actually I have exactly similar problem with D-Link DWM-156 modem. Thanks

Revision history for this message
ImorePH@gmail.com (imoreph) wrote :
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Kunal Ambasta (kunal-mech21) wrote :

I am using Ubuntu14.04LTS 64-bit and I have upgraded it from ubuntu13.10 64-bit. On ubuntu13.10 64-bit my D-Link DWM-156 modem worked after installing dlinkusbmodem.deb, a 32-bit driver but in Ubuntu14.04LTS 64-bit its not working. Network manager shows and detect my modem ( as it appears there ) but when i click on it, it doesnot get connected and led of my modem start blinking. I am unable to use my modem now. I request all the developers to please pay attention here and resolve this problem as soon as possible. thanks in advance to all dedicated admirers and developers of ubuntu..... please help...

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ImorePH@gmail.com (imoreph) wrote :

We are here are users of ubuntu that highly depends on internet connection, isn't right? It is primary needs.
btw we need internet for work, study and others too..
I dont want to go to campus everyday just for connecting my pc to the internet.
Please ubuntu developers and others who related to it, fix it immediately.
Wish u all the best!

Revision history for this message
Muruganandam Paulsamy (murganand) wrote :

Actually the USB modem works fine when I connect internet using wvdial in command line

Revision history for this message
Rakhu Nathan (mrakhunathan) wrote :

Hi Muruganand,
      I have the same problem as mentioned above.
     Iam facing it for the past 3 weeks..
     In Ubuntu 14.04 AMD 64.
1) I have a driver package given in my dongle.
2) There is a Readme.txt. I follow all instructions as per that.
3) It says "NDIS Driver Succesfully installed"..
4) After Restart, If i goto edit connections and add new connection, it shows "Hewei Modem"..
5)I create a new connection and click on it..It tries to connect. But Shows "Disconnected" after a while.

Did i miss something? Please Instruct me as you did. Thanks in Advance.

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