System almost hang while using Skype with Logitech USB camera + trying to watch youtube video at the same time

[Chaostya]

I was talking over Skype using Logitech USB cam and then clicked a link to watch youtube video, system became unresponsive with video looking frozen. Had to switch back to console (Ctrl+F1) and kill both Firefox and Skype. Then got back to X (Ctrl+F7) and it started working again like nothing happened.

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.11.0-20.34-generic 3.11.10.6
Uname: Linux 3.11.0-20-generic i686
NonfreeKernelModules: nvidia
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC2: family 1619 F.... pulseaudio
 /dev/snd/controlC1: family 1619 F.... pulseaudio
                      family 11731 F.... chromium-browse
 /dev/snd/controlC0: family 1619 F.... pulseaudio
Date: Fri Apr 11 22:50:36 2014
InstallationDate: Installed on 2012-01-09 (822 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha i386 (20120107)
MarkForUpload: True
PackageArchitecture: all
SourcePackage: alsa-driver
UpgradeStatus: Upgraded to saucy on 2014-02-21 (48 days ago)
dmi.bios.date: 03/09/2007
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1101
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P5B-Deluxe
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1101:bd03/09/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-Deluxe:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

[Chaostya (chaostya)]

Apr 11 21:09:08 HOMESWEETHOME kernel: [91529.576026] usb 2-6: new high-speed USB device number 5 using ehci-pci
Apr 11 21:09:09 HOMESWEETHOME kernel: [91529.853720] usb 2-6: New USB device found, idVendor=046d, idProduct=08cc
Apr 11 21:09:09 HOMESWEETHOME kernel: [91529.853726] usb 2-6: New USB device strings: Mfr=0, Product=0, SerialNumber=2
Apr 11 21:09:09 HOMESWEETHOME kernel: [91529.853730] usb 2-6: SerialNumber: E2D961B2
Apr 11 21:09:09 HOMESWEETHOME mtp-probe: checking bus 2, device 5: "/sys/devices/pci0000:00/0000:00:1d.7/usb2/2-6"
Apr 11 21:09:09 HOMESWEETHOME mtp-probe: bus: 2, device: 5 was not an MTP device
Apr 11 21:09:09 HOMESWEETHOME kernel: [91530.019817] Linux video capture interface: v2.00
Apr 11 21:09:09 HOMESWEETHOME kernel: [91530.079716] usb_audio: Warning! Unlikely big volume range (=3072), cval->res is probably wrong.
Apr 11 21:09:09 HOMESWEETHOME kernel: [91530.079721] usb_audio: [5] FU [Mic Capture Volume] ch = 1, val = 4608/7680/1<6>[91530.080113] usbcore: registered new interface driver snd-usb-audio
Apr 11 21:09:09 HOMESWEETHOME kernel: [91530.080416] uvcvideo: Found UVC 1.00 device <unnamed> (046d:08cc)
Apr 11 21:09:09 HOMESWEETHOME kernel: [91530.099327] input: UVC Camera (046d:08cc) as /devices/pci0000:00/0000:00:1d.7/usb2/2-6/2-6:1.0/input/input8
Apr 11 21:09:09 HOMESWEETHOME kernel: [91530.099476] usbcore: registered new interface driver uvcvideo
Apr 11 21:09:09 HOMESWEETHOME kernel: [91530.099479] USB Video Class driver (1.1.1)
Apr 11 21:09:09 HOMESWEETHOME colord: Device added: sysfs-046d-08cc
Apr 11 21:09:09 HOMESWEETHOME rtkit-daemon[1622]: Successfully made thread 11050 of process 1619 (n/a) owned by '1000' RT at priority 5.
Apr 11 21:09:09 HOMESWEETHOME rtkit-daemon[1622]: Supervising 4 threads of 1 processes of 1 users.
Apr 11 21:13:30 HOMESWEETHOME rtkit-daemon[1622]: Successfully made thread 11078 of process 1619 (n/a) owned by '1000' RT at priority 5.
Apr 11 21:13:30 HOMESWEETHOME rtkit-daemon[1622]: Supervising 3 threads of 1 processes of 1 users.
Apr 11 21:17:01 HOMESWEETHOME CRON[11087]: (root) CMD ( cd / && run-parts --report /etc/cron.hourly)
Apr 11 21:18:59 HOMESWEETHOME whoopsie[1113]: online
Apr 11 21:20:26 whoopsie[1113]: last message repeated 2 times
Apr 11 21:39:42 HOMESWEETHOME kernel: [93363.306956] uvcvideo: Failed to query (131) UVC probe control : -32 (exp. 26).
Apr 11 21:39:42 HOMESWEETHOME kernel: [93363.308705] uvcvideo: Failed to set UVC probe control : -32 (exp. 26).
Apr 11 21:39:47 HOMESWEETHOME kernel: [93368.312326] uvcvideo: Failed to set UVC commit control : -110 (exp. 26).
Apr 11 21:39:52 HOMESWEETHOME pulseaudio[1619]: [alsa-sink-AD198x Analog] ratelimit.c: 187 events suppressed
Apr 11 21:39:52 HOMESWEETHOME pulseaudio[1619]: [alsa-sink-AD198x Analog] asyncq.c: q overrun, queuing locally
Apr 11 21:39:57 pulseaudio[1619]: last message repeated 10 times
Apr 11 21:39:57 HOMESWEETHOME pulseaudio[1619]: [alsa-sink-AD198x Analog] ratelimit.c: 398 events suppressed
Apr 11 21:39:57 HOMESWEETHOME pulseaudio[1619]: [alsa-sink-AD198x Analog] asyncq.c: q overrun, queuing locally
Apr 11 21:40:37 pulseaudio[1619]: last message repeated 39 times
Apr 11 21:40:37 HOMESWEETHOME pulseau...

[Raymond (superquad-vortex2)]

Apr 11 21:09:09 HOMESWEETHOME kernel: [91530.079716] usb_audio: Warning! Unlikely big volume range (=3072), cval->res is probably wrong.

do your USB audio really support 12dB/3072 per step ? (1/256 dB)

USB Mixer: usb_id=0x046d08cc, ctrlif=2, ctlerr=0
Card: USB Device 0x46d:0x8cc at usb-0000:00:1d.7-6, high speed
  Unit: 5
    Control: name="Mic Capture Volume", index=0
    Info: id=5, control=2, cmask=0x0, channels=1, type="S16"
    Volume: min=4608, max=7680, dBmin=1800, dBmax=3000

[Raymond (superquad-vortex2)]

it is strange that your ad1988 driver still not support Jack detection

ad1988 support jack detection when using auto generic parser since last year

https://git.kernel.org/cgit/linux/kernel/git/tiwai/sound.git/log/sound/pci/hda/patch_analog.c?h=for-3.12&id=7504b6cd220a3dd8104abe3d0f985c6957dc3e17

Merge branch 'topic/hda-ad-remove-static' into for-3.12

https://git.kernel.org/cgit/linux/kernel/git/tiwai/sound.git/commit/?h=for-3.12

[Raymond (superquad-vortex2)]

seem occur after suspend and resume

[91530.019817] Linux video capture interface: v2.00
[91530.079716] usb_audio: Warning! Unlikely big volume range (=3072), cval->res is probably wrong.
[91530.079721] usb_audio: [5] FU [Mic Capture Volume] ch = 1, val = 4608/7680/1<6>[91530.080113] usbcore: registered new interface driver snd-usb-audio
[91530.080416] uvcvideo: Found UVC 1.00 device <unnamed> (046d:08cc)
[91530.099327] input: UVC Camera (046d:08cc) as /devices/pci0000:00/0000:00:1d.7/usb2/2-6/2-6:1.0/input/input8
[91530.099476] usbcore: registered new interface driver uvcvideo
[91530.099479] USB Video Class driver (1.1.1)
[93363.306956] uvcvideo: Failed to query (131) UVC probe control : -32 (exp. 26).
[93363.308705] uvcvideo: Failed to set UVC probe control : -32 (exp. 26).
[93368.312326] uvcvideo: Failed to set UVC commit control : -110 (exp. 26).
[93573.848231] 5:3:3: cannot set freq 16000 to ep 0x86
[93578.848229] 5:3:3: cannot set freq 16000 to ep 0x86
[93583.848230] 5:3:3: cannot set freq 16000 to ep 0x86
[93588.848233] 5:3:3: cannot set freq 16000 to ep 0x86
[93593.848231] 5:3:3: cannot set freq 16000 to ep 0x86

[Chaostya (chaostya)]

>>USB Mixer: usb_id=0x046d08cc, ctrlif=2, ctlerr=0
>>Card: USB Device 0x46d:0x8cc at usb-0000:00:1d.7-6, high speed

>>do your USB audio really support 12dB/3072 per step ? (1/256 dB)

This is Logitech USB cam, I've plugged it in and used puaucontrol to switch Skype to use it then adjusted mic a bit, could be that Skype also tried to do it's best to control mic volume in parallel to my manual adjustments.

>>it is strange that your ad1988 driver still not support Jack detection
>>ad1988 support jack detection when using auto generic parser since last year

Yes indeed I have jack detection problems, no idea why. But it doesn't auto detects jacks on Windows 8 too (without installing proprietary drivers and SoundMax software).

>>seem occur after suspend and resume

USB cam was attached to the running machine, maybe suspend/resume cycle took place, not sure about that.

Thanks for feedback, I wasn't hoping anyone would look at my bug report!

[Chaostya (chaostya)]

follow up on jack detection.
I've opened git link and it looks like the fix is in 3.12 kernel, but I'm running default ubuntu 3.11 kernel, not sure if that fix was backported by kernel devs/ubuntu kernel team into 3.11. Anyways 14.04 is almost here, and it would run 3.13 kernel.

[Raymond (superquad-vortex2)]

http://bazaar.launchpad.net/~ubuntu-branches/ubuntu/saucy/alsa-driver/saucy/files/head:/alsa-kernel/pci/hda/

the source code are quite old

[Raymond (superquad-vortex2)]

https://git.kernel.org/cgit/linux/kernel/git/tiwai/sound.git/log/sound/usb/mixer.c?qt=grep&q=logitech

send email to the author to Add "cval->res = 384" quirk for your USB ssid 0x46d:0x8cc

[pheadweb (pheadweb)]

yes,
it affects me also. I have installed skype in ubuntu 14.04 and when I use my logitech webcam for a video call, ubuntu freezes and I can no longer see dash or any panel (probably x crashes). I don't have installed any additional drivers and skype was working ok until ubuntu 13.10 so there is something wrong with libraries or skype itself..
It also happens when I 'm watching a youtube video. Please fix it.
Also, this is my first bug report and I don't really know what error log to send, please tell me what to post
thanks..

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Marcus Tomlinson (marcustomlinson)]

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

[Launchpad Janitor (janitor)]

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]