[LENOVO ThinkPad X1 Carbon 20A7] suspend/resume failure

Bug #1305229 reported by Vlad Firoiu
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

I close the lid, and the laptop suspends. I open the lid, and it does not resume. I must hold the power button to shut it down and restart.

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-23-generic 3.13.0-23.45
ProcVersionSignature: Ubuntu 3.13.0-23.45-generic 3.13.8
Uname: Linux 3.13.0-23-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.14.1-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: lightdm 1295 F.... pulseaudio
                      vlad 2054 F.... pulseaudio
 /dev/snd/controlC0: lightdm 1295 F.... pulseaudio
                      vlad 2054 F.... pulseaudio
Date: Wed Apr 9 14:21:47 2014
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=d821df11-ea3b-49e7-927e-508d243225a9
InstallationDate: Installed on 2014-03-29 (11 days ago)
InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64 (20140204)
InterpreterPath: /usr/bin/python3.4
MachineType: LENOVO 20A7CTO1WW
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-23-generic.efi.signed root=UUID=2bbd2e8d-7e73-411b-b387-3f0144fc099e ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-23-generic N/A
 linux-backports-modules-3.13.0-23-generic N/A
 linux-firmware 1.127
SourcePackage: linux
Title: [LENOVO 20A7CTO1WW] suspend/resume failure
UpgradeStatus: Upgraded to trusty on 2014-04-08 (0 days ago)
UserGroups:

dmi.bios.date: 01/13/2014
dmi.bios.vendor: LENOVO
dmi.bios.version: GRET30WW (1.07 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20A7CTO1WW
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrGRET30WW(1.07):bd01/13/2014:svnLENOVO:pn20A7CTO1WW:pvrThinkPadX1Carbon2nd:rvnLENOVO:rn20A7CTO1WW:rvrNotDefined:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 20A7CTO1WW
dmi.product.version: ThinkPad X1 Carbon 2nd
dmi.sys.vendor: LENOVO

Revision history for this message
Vlad Firoiu (vladfi2) wrote :
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.14 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.14-trusty/

Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
penalvch (penalvch)
tags: added: bios-outdated-1.13
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
summary: - [LENOVO 20A7CTO1WW] suspend/resume failure
+ [LENOVO ThinkPad X1 Carbon 20A7] suspend/resume failure
Vlad Firoiu (vladfi2)
tags: added: kernel-bug-exists-upstream
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Vlad Firoiu, as per http://download.lenovo.com/express/ddfm.html an update to your BIOS is available (1.13). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Thank you for your understanding.

Revision history for this message
Joseph Salisbury (jsalisbury) wrote : Test with newer development kernel (3.13.0-24.46)

Thank you for taking the time to file a bug report on this issue.

However, given the number of bugs that the Kernel Team receives during any development cycle it is impossible for us to review them all. Therefore, we occasionally resort to using automated bots to request further testing. This is such a request.

  With the recent release of this Ubuntu release, would like to confirm if this bug is still present. Please test again with the newer kernel and indicate in the bug if this issue still exists or not.

You can update to the latest development kernel by simply running the following commands in a terminal window:

    sudo apt-get update
    sudo apt-get dist-upgrade

If the bug still exists, change the bug status from Incomplete to Confirmed. If the bug no longer exists, change the bug status from Incomplete to Fix Released.

If you want this bot to quit automatically requesting kernel tests, add a tag named: bot-stop-nagging.

 Thank you for your help, we really do appreciate it.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
tags: added: kernel-request-3.13.0-24.46
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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